Offer summary
Qualifications:
3+ years customer success experience, Experience in implementation of customer support software tools, Proven track record in customer-facing role, Excellent spoken and written English.
Key responsabilities:
- Set up hotel's profile according to guidelines
- Serve as primary contact during onboarding process
- Provide insights to customers for platform optimization
- Implement customer support software tools
- Promote 'customer first' environment and achieve high satisfaction levels