Business Operations Analyst

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Global Operations drives innovation and increased focus on the customer through its continuous goal to deliver world-class services and solutions to our customers and business units, as well as new capabilities and efficiencies that fuel our commercial and growth investments. Global Operations is responsible for the operations of Global Records and Information Management, Global Real Estate, Global Safety, Risk & Security, Sales Operations, Revenue Management, Global Imaging, and Global Business Services, and Global Operations Transformation. 

Job Summary

As a Business Operations Analyst at Iron Mountain, you will work hand in hand with an experienced global team, business leaders and operations SMEs across Iron Mountain sites, to provide structured information, recommendations and in-depth analysis focused on improving our processes and achieving better operational efficiency.

Your role in our mission:

• Maintain/update business operational models based upon financial changes, new products and other factors. Work with global sites and leadership to develop, launch and roadmap operational management platform technology with Product/Engineering partners.

• Collaborate around the organization to anticipate & solve business needs, including: inventory, investment, and evaluating operational strategies.

• Review current operating procedures, developing changes to enhance efficiency and working with business leaders and operative teams to implement new policies and procedures as needed.

• Document findings, prepare reports and make recommendations by leveraging our best practices, systems, and experience. 

Valued skills and experience:

• Degree in Industrial Engineering, Finance, Business Administration or equivalent field.

• Proven experience in a business operations or finance related role.

• Strong skills with Google applications (Google Sheets, Slides, Docs, etc.), and preferably, Salesforce/CRM and ServiceNow.

• Program or inventory management experience across multiple locations and/or countries.

• Excellent communication skills, both verbal and written, in English required. French, German, or Portuguese is highly desirable.

• Good attention to details.

Discover what awaits you

• Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.

• Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.

• Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.

• Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.

• Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing.

• Embrace Flexibility: Experience the freedom of remote work, enabling a harmonious work-life balance.

• Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.

• Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.

• Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.

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