Operational Support Manager

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

A quick look at the role.

Maintain & improve Regional Safety Culture whilst delivering KPIs including Health & Safety, Operational Training & Compliance.

Why it’s an opportunity not to be wasted.

• Ensure all areas of compliance and monthly KPIs are met, highlighting any variances between safety compliance requirements and operational responses. 
• Develop, implement and monitor action plans to redress variances.
• Ensure that all Company policies and procedures and legal obligations are understood and adhered to by all members of the workforce.
• Ensure that all safety and compliance levels are achieved and exceeded, delivering continuous improvement on all KPIs.
• Supporting the Regional and Site Management team(s) to manage the workforce in the achievement of their daily and weekly tasks in a safe and compliant manner.
• Ensuring all staff and third parties always comply with all Company Health and Safety procedures.  Attendance at SIT meetings and reporting of key trends and statistical analysis to improve safety culture.
• Maintain and develop excellent working relationships with the operational teams and develop the safety culture to improve operational safety observations, training, site safety management.
• Plan and organise the efficient and effective use of resources to deliver key Safer Together projects across the region including (but not limited to) – Frontline Essentials, Divisional Induction standards, site pedestrian/plant/vehicle safety management, safety onboarding.
• Assist and monitor in the maintenance of all records and systems for the safe and compliant operation of the Region.
• Develop additional services/operational support team for the region.
• Identify opportunities for continuous safety improvement within the Division and assist the Senior Management Team in their implementation.
• Carry out any other such reasonable job-related tasks as the Company may require you to undertake from time to time.

Requirements

Here’s what we require:

Essential:

• IOSH
• NEBOSH Certificate
• Safety and Compliance Management experience in a fast paced heavily legislated work environment.
• All areas of people management inc recruitment, staff development, training and performance management.
• Up to date knowledge of health and safety legislation and best practice.
• Quality Management Procedures.
• Excellent communication skills at all levels (clients, head office, supervisors and crews), both verbal and written with appropriate use of IT.  Encourage feedback and act upon it.
• Administration skills for planning workloads, scheduling, timesheets, client minutes, finance.
• Excellent organisational skills.
• Ability to work autonomously controlling contract budget and resources in the best interests of the Company.

Desirable:

• COTC
• NEBOSH Diploma
• Previous experience within the resource/waste management sector, including Permitting.
• Experience of hazardous working environments.
• Experience of working with a unionised workforce.
• Audit and Inspection procedures.
• Risk Assessment procedures.
• Environmental Compliance.

Benefits

And here’s why you’ll love it at Biffa.

• Competitive salary + Bonus scheme.
• Car or allowance.
• Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
• Generous pension scheme.
• Medical and dental scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Bike to work scheme.
• Plus much more....

Dedicated to diversity.

At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It’s why you’ll find us championing diversity and equality at every turn.