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ServiceNow ITSM Integration Developer

72% Flex
Remote: 
Full Remote
Experience: 
Mid-level (2-5 years)
Work from: 
India

Offer summary

Qualifications:

Bachelor's degree in computer science or related field, 3+ years of ServiceNow development experience with ITSM focus, Strong understanding of ITSM processes and best practices, Proficiency in JavaScript, XML, REST/SOAP web services, Experience with IntegrationHub, Flow Designer, and ETL processes.

Key responsabilities:

  • Design, develop integrations for ServiceNow ITSM and other systems
  • Gather requirements, analyze needs, document workflows
  • Implement, test, troubleshoot integration solutions
  • Support, maintain integrations; ensure data consistency
  • Stay updated on ServiceNow features, suggest process improvements
APN Consulting Inc. logo
APN Consulting Inc. Information Technology & Services SME https://www.apnconsultinginc.com/
201 - 500 Employees
About APN Consulting Inc.
We are APN Consulting, a leading MBE provider of both staffing (IT, non-IT and Healthcare) as well as IT services. Headquartered in NJ with offices throughout the United States and India, we are a trusted resource for clients across a broad range of market segments, most notably finance, banking, healthcare, and insurance. Staffing: We partner with a vast array of companies, from small enterprises to some of the world’s most trusted brands to supply permanent, contract as well as contract to hire solutions in the areas of IT, Finance, Admin, Marketing and others. Healthcare Staffing: Through our subsidiary, APN Healthcare Solutions (www.apnhealthcare.solutions), we provide temporary or permanent healthcare professionals in the nursing and allied healthcare segment to wide range of healthcare organizations. Salesforce Solutions: APN is a Salesforce Consulting Partner and delivers a full range of services, including implementation, integration, customization and cloud app development to help companies accelerate their adoption and use of Salesforce.com. Activities Management Application for Assisted Living and LTC: Built on the force.com platform, Patient Care Cloud is a unique, cloud based application to help healthcare facilities manage resident activities and connect families to their loved ones. IT Services: APN provides cloud consulting services such as roadmap, strategy and assessment as well as mobile strategy and application development.
See more APN Consulting Inc. offers

Job description

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Your missions

APN Consulting has an immediate need for a direct client requirement:

Job Title: ServiceNow ITSM Integration Developer
Remote

Job Summary: The ServiceNow ITSM Integration Developer is responsible for designing, developing, and implementing integrations between ServiceNow ITSM and various other systems within the organization. The role involves working closely with stakeholders to understand integration requirements and ensuring seamless data flow across systems to enhance overall IT service management processes.
Key Responsibilities:
  • Integration Design and Development:
    • Design and develop robust, scalable integrations between ServiceNow ITSM and other enterprise systems.
    • Utilize ServiceNow IntegrationHub, REST, SOAP, and other APIs for building integrations.
    • Ensure data consistency and integrity across integrated systems.
  • Requirement Gathering and Analysis:
    • Collaborate with business and IT stakeholders to gather integration requirements.
    • Analyze business needs and technical specifications to design effective integration solutions.
    • Document integration requirements, designs, and workflows.
  • Implementation and Testing:
    • Implement integration solutions following best practices and coding standards.
    • Conduct thorough testing to ensure integrations function as expected and meet business requirements.
    • Troubleshoot and resolve integration issues in a timely manner.
  • Support and Maintenance:
    • Provide ongoing support for existing integrations, including monitoring performance and addressing any issues that arise.
    • Perform regular maintenance to ensure integrations remain up-to-date and efficient.
    • Develop and maintain documentation for all integration processes and solutions.
  • Continuous Improvement:
    • Stay current with the latest ServiceNow features and integration technologies.
    • Identify opportunities for process improvements and automation.
    • Participate in training and certification programs to enhance technical skills and knowledge.
  • Collaboration and Communication:
    • Work closely with other ServiceNow developers, administrators, and stakeholders to ensure successful integration projects.
    • Provide technical guidance and support to team members and stakeholders.
    • Communicate effectively with non-technical stakeholders to explain integration processes and outcomes.
Qualifications:
  • Bachelor's degree in computer science, Information Technology, or a related field.
  • 3+ years of experience in ServiceNow development with a focus on ITSM and integrations.
  • Strong understanding of IT Service Management (ITSM) processes and best practices.
  • Proficiency in JavaScript, XML, and web services technologies (REST/SOAP).
  • Experience with ServiceNow IntegrationHub, Flow Designer, and other integration tools.
  • Knowledge of data integration and ETL processes.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • ServiceNow Certified System Administrator and Certified Application Developer certifications are a plus.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.
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