Offer summary
Qualifications:
1 year customer service or support experience, Previous call center background required, Technical savvy, quick learner, independent worker, Strong phone and verbal communication skills, Type 35 words per minute accurately.Key responsabilities:
- Manage inbound/outbound calls timely
- Follow scripts, identify needs, provide solutions
- Navigate online to verify nurses' credentials
- Handle follow-up calls for shift schedules
- Perform data entry with accuracy