Administrative Assistant

This is a remote position.

Schedule: Part-time, flexiblle within business hours for 20 hours per week

Client Timezone: Eastern Standard Time

Client Overview

Join a trailblazing hospitality venture in the Bahamas! This unique hostel, the first of its kind in the region, offers an exciting opportunity to be part of a growing business in a stunning tropical setting. Despite recent global challenges, this innovative company has adapted and thrived, focusing on delivering exceptional guest experiences through a blend of personal touch and cutting-edge automation.

Job Description

Immerse yourself in the dynamic world of hospitality as a Virtual Admin Assistant/Receptionist for this pioneering Bahamian hostel. You’ll be the digital face of this unique property, managing guest interactions across multiple platforms and ensuring smooth operations from afar. This role offers a perfect blend of customer service, property management, and tech-savvy skills, all while working remotely. You’ll have the chance to contribute significantly to the growth of this one-of-a-kind business, honing your expertise in international hospitality and automated management systems.

Responsibilities

• Serve as the primary point of contact for global guests, promptly responding to inquiries via email and occasional phone calls
  
• Expertly manage bookings across multiple platforms including Booking.com and Airbnb
  
• Ensure seamless communication between guests and on-site property management
  
• Generate and analyze monthly booking reports to drive business growth
  
• Monitor and optimize automated booking and communication systems
  
• Maintain meticulous organization of guest information and booking details
  
• Adapt to and learn new property management technologies and processes
  

Requirements

• Proven track record in customer service, preferably within hospitality or property management
  
• Proficiency with vacation rental platforms such as Booking.com and Airbnb
  
• Exceptional written and verbal communication skills in English
  
• Self-motivated with strong time management and independent working abilities
  
• Adept at using Google Drive and other cloud-based productivity tools
  
• Basic bookkeeping and report generation skills
  
• Ability to work part-time (20 hours/week) following Eastern Standard Time
  
• Comfortable with remote work environment and digital collaboration tools
  
• Adaptability and eagerness to learn new automated property management systems
  
• Passion for travel and hospitality industry a plus
  

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job