Sales Manager, First Year Abroad and Gap

Who we are: 

CIEE is a non-profit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and culturally diverse world.

Why work with us:  

• You will change the world. CIEE builds bridges between different people, different countries, and different cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change!
• You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include:
  • Paid time off and Parental leave
  • Gym Reimbursement Program
  • Employee Assistance Program
  • Short-term & Long-term Disability
  • 6 floating Fridays (based on our eligibility rules)
  • CIEE Study Abroad and TEFL Program discounts
  • 403(b) Retirement Plan with employer contribution
  • Insurance Coverage (life, travel, medical, dental, and vision) 
  • Flexible Spending Accounts/Health Savings Accounts (medical and dependent)
  • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
• You will be part of a fast-paced, international, diverse, and collaborative team of professionals. CIEE operates the largest nonprofit network of study-abroad locations, with facilities and staff in 29 countries.  Additionally, we help international participants from over 140 countries come to the USA each year.  Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our 75-year-old mission to make the world a more peaceful place.

Who you are: 

What you’ll do: 

• Achieve aggressive sales targets for CIEE’s post-high school graduation portfolio including First Year Abroad and Gap.
• Manage an Enrollment Coordinator team to oversee the entire sales process from lead to travel student for First Year Abroad and Gap programs.
• Maximize conversions through close communication and teamwork.
• Clarify and document sales efforts on a regular interval (i.e. bi-weekly), report, analyze, and pivot in a creative manner to constantly improve results in this new business.
• Champion an entrepreneurial spirit, enabling the team to try creative strategies, fail fast, and move on quickly.
• Facilitate pre-departure travel advising and ensure accurate information is shared with students and parents about how their First Year Abroad or Gap experience fits into students' post-secondary academic journeys.
• Coordinate with CIEE’s Global Education Advisors to foster ongoing relationships with principals, teachers, counselors, and district administrators to keep CIEE at the forefront of post-high school study abroad opportunities.
• Prospect and cold call to gain competitive insights about students and parents educational needs.
• Present CIEE virtually and in-person to mixed audiences that could include teachers, school and district-level administrators, prospective students, and parents.
• Travel occasionally during the September to June selling season.
• Build relationships with prospective partner organizations to provide financial support to students studying abroad.
• Generate excitement within school communities through regular contact as students prepare to travel.
• Maintain accurate records of school communication, activities, and school relationship statuses in our CRM system Salesforce.
• Provide direct customer service to students and parents during critical times in the enrollment and pre-departure process.
• Other duties as assigned.
  
  

What you’ll bring:

• Bachelor's degree (or international equivalent).
• Minimum of 4 years of sales experience, or study abroad industry experience.
• Knowledge of the travel and/or work abroad industry is a bonus.
• Experience working in or with K-12 public or private schools is a plus.
• An enthusiastic commitment to education and personal belief in the power of bilingualism, cultural competency, global citizenship, and how studying abroad is an integral part of achieving these objectives.
• Proven creative and strong problem-solving skills.
• Ability to use a CRM system to organize and prioritize your sales pipeline. Prior experience in Salesforce is a plus.
• Excellent written and verbal communication skills, including a proven ability to dynamically present to large groups.
• Willingness to be a flexible team player, ready to jump in and do whatever it takes to get students prepared to travel.
• Eagerness to travel extensively within your territory during the September – January selling Season.
• Managerial experience is a plus.
• Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion, and Problem Solving) and culture.

CIEE believes that diversity matters and that professionals with diverse backgrounds provide diverse approaches and ideas to solving problems and finding ways to advance our mission to bring the world together. Candidates from underrepresented groups with diverse backgrounds and experiences are strongly encouraged to apply. 

Due to federal regulations, a reference and background check will be conducted as a condition of employment.