Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
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Responsibilities
• Full Account Level management responsibilities of the Services Project Management team responsible for the successful implementation of customer projects, with high complexity, within a Customer network.
• Ensure Service target margins are achieved, contributing to accurate revenue recognition, ensuring committed schedules and deliverables are met, and that projects meet Customer’s expectations for quality and service.
• Analyze project proposals to determine time frame, funding limitations and appropriate process for accomplishing projects.
• Identify and schedule project deliverables, milestones, and required activities and tasks.
• Provide leadership and motivation to project team members throughout the project life cycle and confer with project staff to outline work plan.
• Establish work plan and staffing for project activities, iterations or phases, and arrange for recruitment or assignment of project personnel.
• Implement project Communication plan.
• Document and communicate project status, obstacles and resolutions to management.
• Perform risk assessment and implement mitigation plans.
• Services Project Manager may support pre-sales activities, providing project management subject matter expertise and contributing to Customer proposals and RFP responses, as required.
• Interface across Ciena teams and Customer operations teams, Sales, Bid Management, Service Delivery Groups, and Finance to ensure project deliverables and financial targets are met.
• May be required to contribute to process management optimization efforts associated with project management
Preferred Qualifications
• Critical Thinking / Analysis- Analyzes Multi-dimensional problems; gathers information over extended periods of time and applies complex concepts to generate possible solutions.
• Judgment - Makes Complex decisions/Judgment taking into account multiple alternatives.
• Decisiveness - Delivers decisions in the face of competing alternatives
• Outstanding planning, scheduling, and coordination skills
• Breadth of technology, Services and business acumen.
• Strong business judgment and ability to think through complex business issues.
• Works collaboratively in matrix environment, with many stakeholders
• Results oriented, Collaborator and Accountable
• Outstanding verbal and written communications.
• Must have proficiency with Project Management tools
Minimum Qualifications
• Bachelor’s degree in Telecom/Computer Networking Engineering or related field
• More than three years working experience in project management
• Experience in managing project of Optical and/or Packet transport network is advantage
• PMP Certified is advantage
• Experience having worked in matrix organization that includes demonstrating strong influencing and collaborative skills across multiple teams
#LI-SM
Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
