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User Experience Writer

72% Flex
Remote: 
Full Remote
Salary: 
77 - 123K yearly
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Bachelor's degree or 3+ years of experience in related field, Strong collaboration skills.

Key responsabilities:

  • Design user interfaces and conduct user research
  • Translate business requirements into information architecture
  • Lead user experience design for large-scale projects
Blue Cross NC logo
Blue Cross NC Insurance XLarge https://www.bluecrossnc.com/
5001 - 10000 Employees
See more Blue Cross NC offers

Job description

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Your missions

Job Description

Responsible for designing user interfaces, interactions and information architectures for Web sites and applications and validating that those designs meet both business requirements and the needs of end users. Act as a critical link between the end user, business owner and the web office team to ensure that user-centered design principles and best practices are applied to all web experiences.

  • Represent the voice of the user

  • Evangelize the importance of usability and drive user-experience design principles within the organization, and effectively present recommendations at the Director and VP level Lead the user experience design on multiple large-scale projects or complex applications

  • Plan, coordinate and conduct user research

  • Proactively identify and communicate issues and opportunities

  • Conduct site visits, contextual inquiries, lab-based and remote usability tests, surveys and/or other research to identify, understand and prioritize user needs and workflows; and prioritize and promote design recommendations based on research findings.

  • Design user interfaces

  • Translate business requirements, use cases and functional specifications into information architecture, user interface and interaction design for optimal user experiences

  • Develop user experience documentation (wireframes and flows) detailing proposed solutions and revise as necessary to achieve stakeholder approval

  • Evaluate proposed and existing designs

  • Proactively drive UXD standards and process improvements on all projects

  • Evaluate UI design at all stages of the development lifecycle (in wireframe form, in development and after implementation)

  • Plan, organize and conduct usability testing sessions with both internal and external users

  • Work collaboratively with Web Experience team members to ensure that visual design is user-friendly and consistent, and that copy is clear, concise, and user-friendly.

What You'll Need!

  • Bachelor's degree or advanced degree (where required)

  • 3+ years of experience in related field, preferably in the healthcare insurance industry

  • In lieu of degree, 5+ years of experience in related field.

Nice to Have!

  • Proficient written and verbal communication skills

  • Familiarity with design tools like Sketch, Figma, or Adobe XD

  • Strong collaboration skills 

  • Basic understanding of HTML/CSS is a plus 
     

Salary Range

$77,200.00 - $123,400.00

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Insurance
Spoken language(s):
English
Check out the description to know which languages are mandatory.

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