UX Writer

Grow your career with a growing organization

Whether they’re helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that’s hard to beat. And from a personal satisfaction perspective, you’ll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.

As a UX Writer, you will be responsible for researching, strategizing, and writing web content. To be successful in our team, we are looking for a UX Writer that can immerse themselves into the user experience and “think” like users so that they can help create a strategy that works in concert with the user interface and guide users through an intuitive and easy-to-use experience. You’ll write clear and concise content labels, navigational elements, buttons, interface language, accessibility content, detailed UX guidelines around visual style, component behaviors, and editorial style guides for Empower and multiple product lines with a strong focus on end-user customers including our websites, tools, and mobile apps. 
 

What you will do:

• Conduct competitive analyses of other financial industries
• Prepare customer analysis based on target demographics and initial transactions
• Participate in creating a content development strategy
• Coordinate with the UI design team on issues like navigation, page routing, product page design, etc.
• Track usability goals and prepare reports for senior management
• Develop mockups for the development and design teams
• Conduct usability tests on each independent type of page on the website and create a report showcasing the findings

What you will bring:

• 2+ years in a UX writing or technical writing role for web and mobile
• Design system writing experience
• Experience working on digital products
• Content strategy experience
• Working knowledge of Adobe products
• Strong strategic, creative, and conceptual abilities as demonstrated by an outstanding portfolio 

What will set you apart:

• Marketing copywriting experience is highly preferred
• You’re adept at synthesizing quantitative and qualitative data to guide editorial recommendations and content
• You are an empathetic and critical thinker
• You’re proficient in Microsoft Office
• You’re an excellent communicator with strong presentation skills
• You’re a collaborator who can bring stakeholders together

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer •  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

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