Specialist, Website Onboarding

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.

We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

The role:

As the Specialist, Marketing for Housecall Pro,  you are visually focused with a keen design eye; you know what looks good. You are self motivated, with the ability to work autonomously. You know how to balance multiple tasks and follow processes. You are a troubleshooter, can spot when there is a problem, and take steps to resolve the issue. You are a curious learner who has the desire to improve your software aptitude. 

Our team is patient, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:

• Create templated customer websites with pictures and text by using set templates and design guidelines to deliver web pages that fit their brand
• Troubleshoot issues that come up during the website build process; sizing, padding, widgets
• Communicate updates to customers via email and other tools
• Maintain website build performance goals in current role

Qualifications:

• 1+ year experience in administrative work or data input
• 1+ year experience in creating websites using web design software such as Duda, WordPress, GoDaddy, Squarespace, Canva
• This position requires contractors to use their own personal devices, applicants must have a stable internet connection in a distraction- free environment.
• This role is a full-time US business hours position. You’ll be expected to work a full shift in anything from PST - EST timezones. 
• What will help you succeed in this role:
• Ability to follow specific directions while adapting to any changes
• A desire to be a leader with an interest in growth
• Thirst for personal development and improvement
• Strong communication skills with the ability to understand customer needs

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes BuildBook, construction management software for builders and remodelers, and CONQUER, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 25,000 businesses and have over 1,000 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over the world. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.  We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-remote

Location Dependent Information
This role is open to candidates and the expected salary for this role is $13,520. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This is a full time contract role. 

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