Offer summary
Qualifications:
High school diploma or equivalent, Proven customer service experience, Excellent communication and interpersonal skills, Strong problem-solving abilities, Proficiency in Microsoft Office and CRM software.Key responsabilities:
- Respond to inquiries via phone, email, and chat
- Resolve complaints effectively and assist customers
- Process orders, returns, and exchanges accurately
- Maintain and update customer records
- Collaborate with team for customer satisfaction