Intake Specialist

Description

The Care Team The care you deserve and the support you need.

Come join our growing team! The Care Team Home Health and Hospice is looking for a Full-Time Intake Specialist in Farmington Hills, MI. We specialize in providing Home Health and Hospice in the home and facilities. If you are looking for a new and exciting opportunity, we encourage you to apply today. A member of the recruiting team will be in contact with you to discuss this opportunity in more detail. At the Care Team we offer:

• Engaging Company Culture
• Competitive Compensation and Excellent Benefits
• Growth from within through training, supportive leadership, and collaboration with the best of the best in your field
• Independence, Autonomy, and Flexibility!
• Innovation and industry-leading systems and technology

As a member of The Care Team, you will enjoy a wealth of great benefit choices including:

• A full benefits package including Health, dental, and vision
• 401k with company match
• Generous Paid Time Off
• Paid Holidays
• Flexible spending
• Company Paid and optional Life and Long-Term Disability, Short Term Disability
• Accident Coverage
• Tuition Reimbursement

To learn more, visit www.tctcares.com!

KEY JOB RESPONSIBILITIES:

The Intake Specialist is responsible processing referrals sent to TCT for home health services. Also, the Intake Specialist will verify insurance, obtain authorizations, and ensure referrals are acceptable.

Specifically, the Intake Specialist will:

• Create the referral in EMR
• Review coordination notes
• Process pending referrals and obtain any necessary documents
• Verify hospice benefit period
• Schedule F2F encounter
• Update payor source
• Run reports daily and weekly
• Attach all necessary documents to patients chart
• Review/correct errors on the HCHB eligibility report
• Work with Leadership to identify and understand Non-Admit referrals
• Monitor faxes and routes accordingly
• Ensures compliance with agency policies and procedures regarding operations/processes, including but not limited to those regarding patient care, patient complaints, incidents, safety and emergency management.
• Always maintains patient confidentiality, including all HIPAA regulations

Qualifications

PROFESSIONAL EXPERIENCE/QUALIFICATIONS:

• Two years home care, hospice, intake, discharge planning, or case management experience preferred.
• Microsoft computer skill set required, experience with The Care Teams software and applications preferred.
• Must be computer literate and ability to maintain simple records in English.
• Excellent oral, written and analytical skills.
• Should be a skilled organizer able to manage office files and logbooks.
• Must possess light secretarial skill and have a polite telephone manner.

EDUCATION:

• High school diploma or equivalent, Associates degree preferred.