Director Programs

Hi, I'm Recruiter Minnie J, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are looking for a Director Programs who will:

• Report to the Customer Delivery Executive (CDE) to contribute towards Program Delivery within our client account including client management together with CDE, governance and the delivery of the goals of the program, including delivery of multiple phases of the program on time, in the budget, at the quality and within targeted margins. You will manage partners CSG and Client

• You will ensure that the delivery of new products or services from the projects is to the appropriate levels of quality, on time and within budget, following the program plan and program governance arrangements.

• You will work with the sales organization to identify growth opportunities with existing customers and lead such proposals You will provide coaching to project managers.

• You will guide optimization, best practice sharing and standardization programs for program delivery You will report the progress of the program at regular intervals to the CSG CDE

Is this opportunity right for you? We are looking for candidates who:

• Bachelor's degree in Computer Science, Information Technology, Engineering or Business or equivalent experience Proficiency in English in a business environment
• Experience managing program budgets and delivering services revenue and margin.
• 10 years of project or program management experience managing large implementation, software development projects, within professional services or consulting environment
• Experience with the delivery of IT systems to the Banking and Financial industry in Sydney, Australia.

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

View More Benefits If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here

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