Match score not available

Customer Support

78% Flex
EXTRA HOLIDAYS - EXTRA PARENTAL LEAVE
Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

Excellent written and verbal communication skills, Strong problem-solving abilities with focus on customers, Proficiency in customer support software and office tools, Attention to detail and multitasking skills, Previous experience in similar roles preferred.

Key responsabilities:

  • Provide exceptional support via phone, email, chat
  • Resolve inquiries, technical issues, complaints professionally
  • Perform administrative tasks and assist with orders
  • Monitor feedback and collaborate for product improvement
Outsourcey logo
Outsourcey Hrtech: Human Resources + Technology Scaleup https://www.outsourcey.com/
51 - 200 Employees
See more Outsourcey offers

Job description

Logo Jobgether

Your missions

Core Responsibilities

  • Provide exceptional customer support through various channels including phone, email, and live chat.

  • Resolve customer inquiries, technical issues, and complaints in a timely and professional manner.

  • Perform administrative tasks such as data entry, filing, and maintaining accurate customer records.

  • Assist with order processing, billing inquiries, and coordination of shipments or deliveries.

  • Monitor customer feedback, identify trends, and collaborate with teams to improve products and services.


Requirements

  • Excellent communication skills, both written and verbal.

  • Strong problem-solving abilities and a customer-focused mindset.

  • Proficiency in using customer support software and office productivity tools.

  • Attention to detail and ability to multitask in a fast-paced environment.

  • Prior experience in customer support or administrative roles preferred

Required profile

Experience

Industry :
Hrtech: Human Resources + Technology
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Go Premium: Access the World's Largest Selection of Remote Jobs!

  • Largest Inventory: Dive into the world's largest remote job inventory. More than half of these opportunities can't be found on standard platforms.
  • Personalized Matches: Our AI-driven algorithms ensure you find job listings perfectly matched to your skills and preferences.
  • Application fast-lane: Discover positions where you rank in the TOP 5% of applicants, and get personally introduced to recruiters with Jobgether.
  • Try out our Premium Benefits with a 7-Day FREE TRIAL.
    No obligations. Cancel anytime.
Upgrade to Premium

Find other similar jobs