Offer summary
Qualifications:
Excellent written and verbal communication skills, Strong problem-solving abilities with focus on customers, Proficiency in customer support software and office tools, Attention to detail and multitasking skills, Previous experience in similar roles preferred.
Key responsabilities:
- Provide exceptional support via phone, email, chat
- Resolve inquiries, technical issues, complaints professionally
- Perform administrative tasks and assist with orders
- Monitor feedback and collaborate for product improvement