Offer summary
Qualifications:
Bachelor’s degree, 3+ years in Customer Success role for global teams, B2B customer-facing experience, familiarity with CRM, Microsoft Office, and Google Workspace.Key responsabilities:
- Deliver excellent client support remotely
- Guide clients through their journey
- Resolve client issues timely and effectively
- Conduct regular check-ins for customer success
- Track KPIs like NPS and CSAT