Offer summary
Qualifications:
2-3 years experience in customer support, Passion to solve complex problems, Fluency in English and native language, Interest in blockchain/fin-tech industry, Ability to work flexible hours.Key responsabilities:
- Handle inbound inquiries via chats, emails, calls
- Provide accurate information to resolve issues
- Educate to stay updated & help escalate issues
- Adhere to Quality Assurance standards
- Assist in team projects for objectives