Credit Balance Specialist

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

The Credit Balance Specialist performs review of all credit balances within Revenue Cycle. Job duties include, but are not limited to, analyzing all credit balances both patient and insurance. They will process patient and insurance refunds. They will perform these duties while meeting the goals of Ensemble, as well as meeting the regulatory compliance requirements.

Essential Job Functions:

• Credit Balance Analyst will review accounts with a credit balance.
• Generate overpayment letters to insurance carriers.
• Review overpayment requests from insurance carriers.
• Prepare Medicare Quarterly Balance Report.
• Analyzing all credit balances both patient and insurance.
• Process patient and insurance refunds.
• This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Job Experience:

• 1-3 years 

Education:

• High School Education or GED required

Certifications:

• CRCR within 9 months of hire (Company Paid)

Other Preferred Knowledge, Skills and Abilities:

• Candidates must meet all the following criteria to be eligible for this position:
• Some Post High Education (Trade School, College, etc.) preferred
• Healthcare Cash Posting, Registration, Medical Office, Insurance, or billing background preferred
• Must pass typing test of thirty-five (35) words per minute (Error Adjusted)
• Must pass 10-key test of 10,000 KPM and >95% Accuracy
• Must demonstrate basic computer knowledge and skills
• Revenue Cycle Proficiency test – pass rate of 50% or above
• Pass basic standard math test as provided by the Education department

Join an award-winning company

Three-time winner of “Best in KLAS” 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

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