Continuum of Care Coordinator (Operations & Policy Analyst 4)

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We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the Equity North Star as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.

Are you interested in shaping the future service array within child welfare as well as fostering change across the children’s service continuum in Oregon? Are you an experienced and dedicated systems problem-solver? Then join us as a Continuum of Care Coordinator (Operations and Policy Analyst 4. We're seeking a driven professional to lead cross-agency collaboration initiatives, strategic project management and policy guidance that enhance services and access to services for children and families statewide.

Oregon Department of Human Services (ODHS), a place to belong and make a difference!

• When you join the ODHS, you join a community of over 10,000 employees dedicated to serving and helping  Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.

• Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision. 

• We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do. The Equity North Star has four points that explain the agency's goals related to equity, inclusion, and racial justice.

• We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and competitive benefits packages including health, dental, vision and much more!

What will you be doing?

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.  

As a Continuum of Care Coordinator, you will have the following duties:

• Project Management: Design and redesign agency processes focused on children and families using project management methodology.

• Policy Guidance: Provide policy advising, guidance, development, and direction impacting all children served by Child Welfare and beyond foster care.

• Cross-Agency Collaboration: Work with other Oregon state agencies, local governments, private organizations, and external stakeholders. Convene cross-agency and external stakeholders for group business process mapping and cross-system implementation strategy.

• Strategic Decision-Making: Assist in making decisions that impact all divisions and the long-term direction of the agency. Educate staff on processes and propose changes to agency policy, rule, and law as needed.

• System Improvements: Develop new analytical methods and implement system improvements, considering long-range effects on served populations and other state agencies.

• Independent and Executive Collaboration: Work independently in strategy design and collaborate directly with executive leadership for execution of new concepts.

What you need to qualify

• A bachelor’s degree in business or public Administration, Behavioral or Social Sciences, Finance, Political Science, or any degree demonstrating the capacity and understanding of the systems that serve Oregon’s Children; and five years professional-level evaluative, analytical, and planning work. OR

• Any combination of experience and education equivalent to eight years of experience that typically supports the knowledge and skills for the classification.

Essential attributes

We are looking for candidates with experience:

• Experience engaging and directing system improvements that impact multiple systems, vulnerable populations, and state agencies.

• Experience synthesizing and using critical thinking to hypothesize solutions to complex children's system needs.

• Demonstrated action-oriented approach with experience in successful project management and implementation.

• Working knowledge of how to interpret rule and practice across federal and state agencies.

• Business acumen and financial forecasting skills needed to support successful planning with external partners.

Please be sure to clearly describe how you meet the minimum qualifications and the essential attributes within your application materials. These two areas will be used to determine which candidates will be selected to move forward in the process.  Make sure to read the ‘How to Apply’ section for any other requirements.

Working conditions

• This is a hybrid position, your work way be conducted in the office, community, and remotely. Remote working conditions will need to be discussed with and approved by your manager.

• This position requires sitting or standing at a terminal and using a computer and telephone for prolonged periods of the workday.

• Occasional travel is required for attending meetings, trainings, and other role related activities.

• This position requires occasional overnight travel.

• Employee will work a flexible schedule; hours of work may fluctuate based on service needs.  Occasional, non-traditional hours may be required, including evening and weekend work.

Application instructions & requirements

Your work history profile and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and/or work experience that shows you are an excellent candidate for the position.

• A cover letter is required. Attach a cover letter that demonstrates how you meet the essential attributes for the position.

• Please upload a resume or complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

• Current State of Oregon employees: Apply via your employee Workday account.

• If you are not a current State of Oregon employee, view this application instructional video.

• After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.

Additional requirements

• Finalists for this position will be subject to a computerized criminal history and abuse check.  Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

• A valid driver’s license and acceptable driving record are required.

Helpful information

• This is a Non-Supervisory Management position and is not represented by a union.

• This recruitment may be used to fill future vacancies.

• Have questions about Workday, and want some tips on understanding the state application process? Check out our Oregon job opportunities page.

• If you need an accommodation under the Americans with Disabilities Act, have questions or need assistance with the application process, please contact Amanda Alvarado via email at amanda.k.alvarado@odhs.oregon.gov or call 541-709-8695. Please be sure to include the job requisition number.