Job Title: Senior Software Engineer, Full stack
Location: Remote - Tunisia
Company: Cimpress/Vista Tunisia
About us
Vistaprint is a global e-commerce brand empowering more than 16 million micro business owners to professionally promote their business with quality printed and digital marketing products at an affordable price. Our world-class online design studio allows customers to easily customize their products including business cards, marketing materials, signage, promotional products, apparel, Vistaprint websites, digital marketing, cards, and stationery at http://www.vistaprint.com. We support 25 localized Vistaprint websites serving various global markets and have thousands of employees in offices worldwide. Vistaprint is a Cimpress (Nasdaq:CMPR) brand.
Within Vista, the CARE Technology domain’s mission is to empower Vista Customer CARE centers across the globe with a world-class platform enabling them to delight customers with more intuitive service interactions. Additionally, this platform should be able to amplify customer feedback to the business. As we look toward the future, we envision a world where service interactions are effortless and enjoyable for both customers and agents as if they were collaborating side by side. This mission is evolving to help customers seamlessly in the website and empower CARE to be the frontline marketing and design partner for our customers.
What’s in it for you?
- An ability to make a significant impact on a critical aspect of the business
- Grow your skills every day by working on challenging problems with talented engineers
- Competitive salary + comprehensive benefits
- Flexible working hours with paid time off
Why you'll love working here
Being at Cimpress means that you don't see work as just a building, a desk, or a manufacturing floor. You see it as a chance to take a step forward in your career journey and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what's next, we're always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we're capable of. Some might call that a challenge; we just call it another great day at work.
We are building the future of Vista’s customer service platform to create a more intuitive experience for our customers and specialists. The right candidate will help move our platform to the next level. You’ll be working as part of a skilled, collaborative team to continue to drive our existing contact channels platform as well as jointly design and implement high visibility applications.
If you can't imagine a day without solving complex technical problems, enjoy code/design reviews and pair-programming, we want to hear from you!
As a Full stack Senior Software Engineer within CARE Technology domain, you will join a team of energetic software engineers building a highly visible platform based on Amazon Connect, React.js, Node.js, JavaScript, Typescript, AWS cloud services, and several other cutting-edge technologies that will be used by thousands of customer CARE specialists in assisting millions of customers across the globe.
Remote-first culture
In 2020, Cimpress adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy, and trust in each other to work from home and, the ability to operate when they are most productive, empowers everyone to be their best and most brilliant self.
Your role will involve
- Building applications using Amazon Connect, React.js, Node.js, JavaScript, Typescript, and AWS cloud services
- Actively contributing to code/design review and pair-programming sessions
- Collaborating with Product Manager(s) to understand business use cases, design, develop, test, and document solutions
- Contributing in building & documenting flexible, scalable, and robust state-of-the-art implementation for our Customer Service Platform to meet current and future needs. Participating in component design discussions
- Following design and code best practices and documenting them
- Contributing in mentoring junior software engineers
- Working closely with our product manager(s) to ensure we're building the best products
- Troubleshooting issues and taking part of your team’s operational responsibility for its owned services
- Developing at the core of the new Vistaprint technology platform with the best in breed solutions
- Communicating cross-functionally with team members, product owners, and business stakeholders
- Growing your skills every day by working on challenging problems with talented engineers
- Contributing to a fun and results-driven team culture
In return you will bring
- University degree in Computer Science, Information Technology, or an equivalent technical field with at least 2 years of experience working in software engineering
- Can do mindset and problem-solving skills regardless of the technology
- Experience in Object oriented design and programming
- Experience in JavaScript, Typescript, HTML5, and CSS
- Experience with REST APIs and JSON
- Experience with ReactJS, its principles, and workflows
- Experience with CI/CD tools and knowledge of DevSecOps best practices
- Experience in mocking and unit testing
- Experience with SQL databases
- Excellent interpersonal and written communication skills including fluency in English, with the ability to communicate effectively with colleagues from a variety of departments
- Experience in a fast paced, agile environment
Would be great if you have
- Experience building cloud native applications and services using Amazon Web Services (AWS)
- Industry experience in e-commerce and customer service
Equal Opportunity Employer
Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, or marital status. This is a fantastic opportunity for you within this highly dynamic, rewarding environment! So, if you are up for challenge in a fast-paced, energetic, and constantly changing environment apply now! Please send us a copy of your updated CV in English.
