Billing Resolution Specialist

At Anew Era TMS / Discovery Behavioral Health, we know the best way to predict the future of healthcare is to create it.  As a member of our growing team, you will have a voice in the creation of life-changing programs and treatment centers nationwide.  Working collaboratively with the best and the brightest in our industry, you will be part of an innovative team of professionals committed to generating positive and remarkable outcomes for the clients we serve. If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you’ve come to the right place.  Because we put clients first, it is our honor to support and reward those who serve them.

If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you’ve come to the right place.  Because we put clients first, it is our honor to support and reward those who serve them. 

Compensation Range: $21-25 per hour
Compensation will be dependent upon geographic region, education, and experience

Anew Era TMS & Psychiatric multi-clinic practice is looking for a qualified candidate to join our fast-growing company. Anew Era TMS prides itself with its close culture, clinical excellence, while focusing on helping patients sustain their mental health wellness goals and bringing a new sense of hope to those that are suffering. Most positions in our organization offer exciting opportunities for advancement. 

Responsibilities:

• Work closely with Billing Resolution Lead & Practice Manager
• Work as liaison between region and billing team to resolve any billing issues
• Collaborate with biller and respond to biller inquiries in a timely manner 
• Responsible for sorting EOBs received in office, auditing, and sending to biller
• Processing insurance credit card payments received
• Processing patient refunds and insurance recoupments
• Completing deposit slips accurately and preparing checks for deposit
• Checking patient balances and credits for accuracy
• Working with TMS manager regarding any TMS claim issues
• Auditing billing errors
• Insurance verification as needed
• Follow up with insurances regarding claims as needed
• Interact with all medical receptionists in a positive and collaborative manner

• Associates or Bachelor’s degree preferred
• Minimum of 2 years’ experience in medical billing preferred
• Excellent customer service skills 2-3 years
• Mental health experience preferred 
• Insurance knowledge, ICD-10 and CPT codes familiarity, and insurance verification experience required
• Ability to work independently and collaboratively with different levels of employees.
• Ability to thrive in a fast paced growing environment
• Excellent communication skills in person and over the phone
• Organization skills and detail oriented
• Time management to manage a variety of tasks
• Interpersonal skills to interact positively with patients 

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

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Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.