Benefits Administrator | Taguig | WFH 2x a week

TASQ Staffing Solutions is currently seeking a Pension Benefits Administrator for a position in Taguig, specifically in BGC. This role offers the flexibility to work from home twice a week.

Job Description:

• Develop a thorough understanding of the plan design.
• Perform routine, complex, and recurring tasks related to the administration of clients' defined pension benefit plans and information.
• Collaborate with team members to ensure tasks are completed efficiently and services are delivered cohesively.
• Utilize excellent tools and concepts to ensure efficient and high-quality output.
• Adhere to plan documents and government regulations when administering plans.
• Maintain established quality control standards and meet performance targets.
• Complete assigned cases promptly and according to established procedures.
• Meet productivity/utilization goals and efficiency standards.
• Actively participate in team meetings and training activities.
• Follow and update documentation materials as directed.

Required Qualifications:

• Hold a degree in Mathematics, Statistics, Finance, Accounting, or a related field.
• Advanced proficiency in MS Excel.
• Background in BPO (Business Process Outsourcing).
• Knowledge of benefits administration, plan administration, or insurance processing is a plus.
• Prior experience in benefits processing and insurance/pension is required.
• Ability to understand the administrative process related to pension benefit plans and participant information.
• Strong problem-solving skills and a willingness to share solutions to exceed client standards.
• Self-starter with the ability to work independently as well as in a close team environment.
• Working knowledge of Microsoft Office tools, including Outlook, PowerPoint, and Word, is beneficial.
• Professional and responsible approach to work, clients, and colleagues.
• Strong organizational and prioritization skills with attention to detail.
• Excellent oral and written communication skills.
• Ability to manage multiple projects within established deadlines.
• Preferred experience working with US counterparts.
• Monday to Friday work schedule.
• Willingness to work on a night shift.
• Open to a hybrid work setup (2 days work-from-home per week).

Qualified applicants can expect to receive a phone interview within 24-72 business hours, or even sooner. For those with signal issues, interviews can be conducted through online calling platforms.