Application Specialist (m/f/d) Emergency/Ambulatory

Do you want a job with a purpose?

And do you want to make healthcare safer, better and more reliable?

Join our Team!

For the international launch of our strategic Electronic Medical Record ORBIS (U) we are looking for an Application Specialist (m/f/d).

Your responsibilities:

• Subject matter expertise in ORBIS (U)

• Define, prioritize and follow up on serviceability requirements to the R&D teams

• Take the lead in pilot/first of type projects in cooperation with product management and local service organizations

• Create content for the ORBIS Training program

• Train and support the local service organizations

• Assist in the definition and validation of the reference db for a new country

• Guide/assist in the first deployments of a new country/region

• Assist/support on unblocking escalation sites, problem sites

• Maintain and review documentation, manuals and training material. Complement product documentation with additional service documentation (ex. service guide)

• Continuous optimization of the processes and documentation for a service-oriented and customer-friendly delivery organization

• Drive an international community of domain experts with a clear focus on sharing knowledge, best practices and consolidation/prioritization of (service) requirements

• Close collaboration with all teams involved in the product lifecycle, such as product management, product development, sales, service, support and project management

• Business focus

Your qualifications and skill requirements:

• A degree in computer science or medical informatics, alternatively a completed IT-technical training and / or medical, nursing training.

• If possible, professional experience in one of the areas of ward communication, OR, anestesia, intensive care, nursing workstation, community health, inpatient/outpatient/ER patient administration

You bring along:                      

• Languages: Fluent in English. Knowledge in French/German would be a plus

• You have experience in handling with legal regulations common practical and theoretical problems and best practices in a hospital or healthcare related environment

• Business process modelling knowledge is beneficial

• You have experience of using IT systems in a hospital environment, ideally also in the area of implementing and supporting these systems

• You have the capability of abstracting generic requirements from specific requirements to discuss these with solution and product management

• Strong analytical and problem-solving skills with the ability to troubleshoot complex issues and provide effective solutions.

• You have the capability of abstracting generic requirements from specific requirements to discuss these with solution and product management

• Strong analytical and problem-solving skills with the ability to troubleshoot complex issues and provide effective solutions.

What we offer:

• Permanent employment contract with attractive salary for a long-term perspective

• Flexible working hours and working time models – for a good work-life-balance

• Home office

• Innovative workplace with the opportunity to shape the work environment independently and to continuously develop your skills

• Targeted advancement through training and specialist further education

• Company pension plan and working time accounts

• Regular activities and social events in the team, at the site and in the organization

Be part of our innovative power and shape the future with us!

#teamdedalus #together4success #dedalusgroup

This position will be located in one of our Dedalus locations in France, Germany, Austria, Switzerland, Belgium and UK (at the office or 100% remote).

We are looking forward to receiving your online application (in English)!

Severely disabled applicants will be given special consideration if they are equally qualified.