Admin and Compliance Coordinator

This is a remote position.

Job Title: Admin and Compliance Coordinator

Employment Type: Full-Time

Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM Sydney Time with 1 hour unpaid lunch break

About the company:

The company is a leading provider of specialist disability accommodation, dedicated to enhancing the lives of individuals with disabilities by offering high-quality, accessible, and inclusive housing solutions. Our mission is to create supportive communities that empower residents to live independently and thrive.

Position Overview:

We are seeking a detail-oriented and proactive Admin and Compliance Coordinator to join our dynamic team. The successful candidate will be responsible for managing administrative tasks and ensuring compliance with relevant regulations and standards. This role is critical in supporting the smooth operation of our services and maintaining the highest standards of compliance and quality.

Key Responsibilities:

1. Administrative Support:
   

   • Manage day-to-day office operations, including answering phones, responding to emails, and handling correspondence.
     
   • Coordinate meetings, appointments, and events, including preparing agendas and minutes.
     
   • Maintain and update databases, records, and filing systems.
     
   • Assist with the preparation of reports, presentations, and other documents as required.
     

2. Compliance Management:
   

   • Monitor and ensure compliance with relevant legislation, regulations, and industry standards.
     
   • Maintain up-to-date knowledge of changes in compliance requirements and communicate updates to the team.
     
   • Conduct regular audits and assessments to ensure ongoing compliance.
     
   • Prepare and submit compliance reports to regulatory bodies as required.
     

3. Document Management:
   

   • Develop, implement, and maintain effective document control systems.
     
   • Ensure all policies, procedures, and documentation are current, accessible, and accurately maintained.
     
   • Assist with the development and review of company policies and procedures.
     

4. Training and Development:
   

   • Coordinate compliance training programs for staff to ensure awareness and understanding of relevant regulations.
     
   • Maintain training records and track staff compliance with training requirements.
     

5. Risk Management:
   

   • Identify potential compliance risks and develop strategies to mitigate them.
     
   • Investigate and resolve compliance issues promptly and effectively.
     
   • Maintain a risk register and report on risk management activities to senior management.
     

6. Customer Service:
   

   • Provide exceptional customer service to internal and external stakeholders.
     
   • Address inquiries and resolve issues related to compliance and administrative matters.
     

Requirements

Qualifications and Skills:

• A bachelor's degree in Business Administration, Law, Compliance, or a related field is preferred.
  
• Minimum of 2 years of experience in an administrative or compliance role, preferably within the housing or disability services sector.
  
• Strong knowledge of relevant legislation, regulations, and industry standards.
  
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  
• Exceptional attention to detail and accuracy.
  
• Strong written and verbal communication skills.
  
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with compliance management software.
  
• Ability to work independently and as part of a team.
  
• Strong problem-solving skills and the ability to think critically and strategically.
  
• High level of integrity and ethical conduct.