Product Lab Specialist

As Product Lab specialist, you will be tasked with building and maintaining a lab environment that will be used to test and demonstrate various use cases around Identity and Access Management.  In this hands-on role, you will build integrations to help the Product Marketing  teams evaluate competing products to help find opportunities for the client to deliver best of class solutions.  

What you’ll be doing 

• Build & maintain various lab environments.
• Consult with Product Marketing SMEs to collect requirements to design & implement the lab solutions.
• Test and document service limits and end user impact. Examples include schema extensions, app integrations, object limits, roles & permissions, access policies. as well as API request limits and throttling.
• Provide network administration and support of various lab environments
• Perform hands on technical implementation and troubleshooting.
• Effectively communicate technical information to non-technical audiences.

• Knowledge in Identity & Access Management and the product offerings. 
• Advanced knowledge of Microsoft Solutions: Active Directory, AD Certificate Services, AD Federated Services, Azure AD (Entra Identity), Azure AD Domain Services
• Experience configuring Hybrid Identity (cloud + on-prem)
• Experience with Microsoft O365/M365 management and configuration
• Experience with Google Workspace
• Working knowledge of Identity protocols (e.g. SAML, OAuth, OpenID, SCIM)
• Experience with Endpoint Management systems (SCCM, Intune, Jamf, VMware) all devices types, install and configure desktops and servers on both hardware and virtual machines 
• Knowledge of basic windows server administration (DNS, Networking, File Services, DHCP)
• Ability to manage networks on-prem: Subnets, VPNs, Firewalls
• Working knowledge of AWS, Azure and GCP IaaS