Technologist Cust Svc Rep

MONDAY, WEDNESDAY, THURSDAY, FRIDAY, SATURDAY

11:30AM-8:00 PM EASTERN TIME ZON

At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

LabCorp is currently looking for a CSSR.

Acts as a technical reference within the Customer Service Department while functioning as a liaison between LabCorp and its accounts in response to inquiries and problems. Evaluates new procedures on methods under direct supervision of department supervisor or group leader. Assist in training and orientation of personnel as assigned. 

REQUIREMENTS
•    Associate's or Bachelor's degree in Biology, Chemistry, Medical Technology or a related science
•    Preferred 3 + years laboratory generalist bench work 
•    Previous Labcorp laboratory experience preferred but not required. 
•    Previous experience in a customer service role; preferably in healthcare
•    Experience working in a contact center/call center environment is a plus
•    Knowledge of Microsoft Office suite is required
•    Strong verbal and written communication skills and excellent ability to listen and respond
•    Must be courteous with strong customer service orientation
•    Excellent multitasking abilities required
•    Strong flexibility and the ability to manage and adapt to changing priorities quickly
•    Bilingual in English and Spanish highly desirable

PAY RANGE 27.61 -51.42

APPLICATION WINDOW - June 29, 2024

Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable.  For more detailed information, please click here. 

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply. If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.

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