Offer summary
Qualifications:
2-3 years customer service experience, proficient in technology and communication.Key responsabilities:
- Handle phone calls with members
- Resolution of conflicts and billing inquiries
As a fast-growing Wellness and Fitness company, they are now looking to expand the team with a new hire.
This is a great opportunity for a Customer Service Representative to work in a rapidly growing company with an excellent work-life balance.
Company Profile
Established in 2012, our client is a proud owner and operator of several Anytime Fitness facilities across Canada.
They have diversified its interests in various ventures, encompassing technology solutions for gym management,
vending and e-commerce of health supplements, commercial real estate, and the manufacturing of CleanX wipes for effectively sanitizing gym equipment.
Job Overview
The position will play a crucial role in mastering customer service via phone calls to assist the clients with their perspective inquiries, memberships, and escalation of concerns.
Duties and Responsibilities
Requirements
Advantageous:
Job Type: Permanent
Employment Type: Direct Employment
Location: Remote/Work-from-home
Work Schedule: 4 days on and 4 days off
10:00 AM to 7:00 AM, MST time (12:00 AM to 9:00 AM, PH time) Inclusive of 1-hour break
Industry: Fitness and Wellness
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