Offer summary
Qualifications:
1 year customer service or support experience, 1 year call center or office background, High school diploma or GED preferred, Technical savvy, CRM knowledge preferred, Remote work experience, quick learner, typing skills required.
Key responsabilities:
- Address customer questions via phone, email, chat
- Manage inbound calls efficiently without script
- Identify, research, provide solutions to customer needs
- Upsell/cross-sell, maintain customer satisfaction
- Multi-task effectively, stay positive/professional