Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide. We are headquartered in San Diego, California, with operations in the United Kingdom, Spain, France, Mexico, and the Netherlands. Visit us at www.miteksystems.com.
At Mitek, we believe that teams are stronger and more innovative when they have the range of opinions and perspectives that come from diversity. Very simply, we know that diversity is a foundational strength for our organization. A diverse workforce makes for stronger teams as a wider breadth of thinking and experience broadens the power of our collective mind. Building stronger teams is foundational to serving our customers comprehensively, innovating our products and solutions, and enabling more impactful decision-making across our business.
We are Virtual 1st! Whether you choose to work remotely from your home office or in-person from one of Mitek’s offices, our practices, processes and tools are designed to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working.
Summary
Mitek Systems is seeking an Accountant, AR/Collection, to join our dynamic team.
This individual is responsible for managing all aspects of the accounts receivable process, including reading and interpreting contracts to calculate usage billing and handling the collection and cash application processes for our EU entities.
This position requires the timely and accurate processing and posting of customer payments, following up and collecting on Aged Accounts Receivable in line with company policy, investigating invoice and/or payment discrepancies, communicating with internal teams and customers, and executing duties according to established policies, procedures, and protocols.
What You Will Do (Core Responsibilities): Usage Billing ManagementAccurately and timely manage and process usage billing
Ensure all billing aligns with contractual terms and conditions
Accounts Receivable MonitoringMonitor accounts receivable to identify overdue accounts
Proactively follow up on aged accounts receivable to ensure timely payment
Cash ApplicationAccurately and promptly apply cash receipts to customer accounts
ReportingReport weekly and monthly status of customer collections.
Generate and present reports on billing, collections, and cash application performance
Customer RelationsMaintain positive relationships with customers to facilitate timely collections
Address customer inquiries and disputes professionally and efficiently
Process ImprovementIdentify opportunities to streamline and improve accounts receivable and collection processes
Contribute to continuous system implementation and process improvements
Audit SupportProvide audit support as needed
Additional DutiesComplete other duties as assigned to support overall company and department objectives
Who You Are (Soft Skills):Adaptability and LearningComfortable working in a fast-paced environment
Quick learner of new software, systems and processes
Analytical mindsetExcellent attention to detail
Strong problem-solving abilities with an autonomous and proactive approach
Organisation and prioritisationEffective time management skills
Strong organisational abilities
Effective Communication SkillsClear and professional verbal and written communication
Ability to explain complex billing information to customers in an understandable way
Proactive in following up with customers and internal teams to ensure timely collections
Strong interpersonal skillsAbility to build and maintain positive relationships with customers
Skilled in addressing and resolving customer inquiries and disputes professionally and efficiently
Strong team collaboration skills, with the ability to work well with colleagues across departments
What You Need (Qualifications):Bachelor’s degree in accounting, Finance, Business Administration, or a related field/experience3+ years of experience in accounts receivable, preferably in a high-tech industryProficient in Microsoft Office applicationsSkilled in handling different sources of cash receiptsStrong understanding of contract terms and billing processesGeneral understanding of accounting principles and practicesWhat would be nice (preferred skills & experience): Experience with NetSuitePrevious experience in a SaaS companyPrevious experience in a publicly traded companyWe take pride in enabling career growth in an environment of innovation and teamwork. Our commitment to all Mitekians is to do meaningful work that matters. Our culture is defined by delivering our best to our customers by providing high-value solutions and impactful outcomes, continuously challenging conventions, caring for each other through collaboration, and celebrating our successes. We are committed to creating competitive, equitable compensation & benefits programs and career development opportunities.
We sincerely appreciate your interest in Mitek. We know your time is valuable, and we look forward to the potential of speaking with you further!
