Match score not available

Sr Business Operations Specialist - Audit

72% Flex

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

Hungary

Offer summary

Qualifications:

5+ years in business operations, renewals or similar, Experience with Salesforce reports and dashboards.

Key responsabilities:

Develop and maintain processes for data management and optimization
Monitor and investigate data exceptions, collaborate with teams to correct them

Instructure E-learning Large https://www.instructure.com/

1001 - 5000 Employees

See more Instructure offers

Job description

Your missions

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their educations and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:

We are seeking a Business Operations Specialist to join our Enterprise Systems team! This position will assist in the continual management, audit and optimization of the company’s processes and data to inform actionable insights.

What you will do:

Develop a comprehensive understanding of the relationship between contract, subscription, product instance and renewals data and related processes

Monitor reports and dashboards for flagged data exceptions and investigate the source of the exception

Collaborate with internal data owners to correct flagged data exceptions and reinforce or improve process as needed

Implement and iterate on success and quality assurance criteria to reference when measuring completeness of goals and ongoing accuracy of data

Manage ongoing and sustainable operational processes that identify key responsibilities across departments and the specific procedures to be followed by each individual with ownership

Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary

Identify and resolve operational issues and risk, optimize workflows and processes

Document and enable on process changes as they evolve

Bring enthusiasm and knowledge for data and data-related technologies to assist in providing cutting-edge analytical solutions to the business

Help implement and define data “best practices” across the organization

What you will need to know/have:

5+ years of relevant experience in business operations, renewals, deal desk or similar

Experience working, creating reports, and monitoring dashboards within Salesforce

Experience interacting across sales, customer experience, renewals, business analytics, technology teams and operations

Experience developing ongoing business processes to solve for complex, cross-functional challenges

Experience gathering requirements for, designing and implementing data projects

Experience making well-informed decisions in complex scenarios

Working knowledge and understanding of the business including finance, sales and renewals

Working knowledge of data science concepts including statistics, data mining, and predictive analytics is preferred

Self-starter mindset that thrives on problem solving in collaborative environments

We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger.

At Instructure we participate in E-Verify and yes, in case you didn't catch it from the above, we are an Equal Opportunity Employer.

All Instructure employees are required to successfully pass a background check upon being hired.

Required profile

Experience

Level of experience: Senior (5-10 years)

Industry :

E-learning

Spoken language(s):

English

Check out the description to know which languages are mandatory.

Hard Skills

Process Optimization Business Operations Analysis Reporting Salesforce

Soft Skills

Collaborative
Problem Solving
Attention to Detail
Strong Communication
Self-Starter

Are you interested?

Go Premium: Access the World's Largest Selection of Remote Jobs!

Largest Inventory: Dive into the world's largest remote job inventory. More than half of these opportunities can't be found on standard platforms.
Personalized Matches: Our AI-driven algorithms ensure you find job listings perfectly matched to your skills and preferences.
Application fast-lane: Discover positions where you rank in the TOP 5% of applicants, and get personally introduced to recruiters with Jobgether.
Try out our Premium Benefits with a 7-Day FREE TRIAL.
No obligations. Cancel anytime.

Upgrade to Premium

Find more Operations Specialist jobs

SEE MORE JOBS