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Patient Services Representative

75% Flex
Remote: 
Full Remote
Contract: 
Full time
Work from: 
Japan, Singapore, Ireland

Offer summary

Qualifications:

Graduate of any 2 year course, 1-3 years in US Medical Billing support, Strong English communication skills, Advanced Computer Skills, Highly organized with multitasking abilities.

Key responsabilities:

  • Medical billing and insurance handling
  • Answer phone calls for inquiries and billing
  • Assist patients/providers with billing inquiries
  • Facilitate payments and stay updated on industry changes
  • Understand medical insurance workings
Infinit-O logo
Infinit-O Large https://www.infinit-o.com
1001 - 5000 Employees
About Infinit-O
Infinit-O is the trusted customer-centric and sustainable leader in Business Process Optimization for Small and Medium businesses in the Financial Services, Healthcare, and Technology sectors by delivering continuous improvement through technology, data, and people.
See more Infinit-O offers

Job description

Logo Jobgether

Your missions

This is a remote position.

This position is responsible for handling medical billing to medical insurance carriers.
Answering Phone calls regarding General Inquiries and Billing Concerns


  1. ·     Assist patients/providers with their billing inquiry through Inbound Call
  2. ·     Facilitate payments utilizing client software application.
  3. ·     Stays up to date with the changes that affect a client’s reimbursements
  4. ·     Understands how the medical insurance industry works.


Requirements
Requirements
  • Graduate of any 2 year course
  • Must be experienced at least 1-3 years in a voice account supporting US Based Medical Billing for either Provider or Member Facing Customer Service Support
  • Strong English, written and oral, communication skills.
  • Advanced Computer Skills
  • Must be highly organized with excellent multi-tasking skills and the ability to prioritize activities effectively
  • Able to handle at least 50-60 calls per day


Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Medical BillingMedical Insurance KnowledgeClient Management

Soft Skills

  • Excellent Communication
  • Organized
  • Multi-Tasking
  • Prioritization
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