Senior Data Analyst

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

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Senior Data Analyst

Why Ciena:

• We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.
• We believe an inclusive, diverse, and barrier-free work environment makes for empowered and committed employees.
• We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and offer a variety of paid family leave programs.
• We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.
• We know that financial security is important.  We offer competitive salaries and incentive programs, RSU’s (job level specific) and an employee share option purchase program.
• We realize time away to recharge is non-negotiable.  We offer flexible paid time off!
• Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.

How You Will Contribute:

As a Senior Data Analyst reporting to the Manager of Enterprise Analytics, your role will involve collaborating with the business to gather requirements, analyzing data patterns, designing solutions, and providing analytics and reports using different reporting tools. Your primary objective will be to assist the business in extracting valuable insights from data. It is essential for you to have experience with reporting platforms, a strong understanding of data modeling techniques, operational reporting, analytics, and data engineering systems. You will closely collaborate with the business, data engineering team, data visualization/report developers, and UX team to deliver exceptional products that offer data insights through high-quality visuals.

• Collaborate with teams such as data visualization, data engineering, UX, and various business departments including Finance, Supply Chain, Purchasing, Software, Services, and Sales to gain a comprehensive understanding of business requirements.
• Analyze data patterns, present it back to business to refine the requirement.
• Translate and document business analytical needs into detailed requirements for data visualization developers / data engineers.
• Develop and maintain analytics roadmap and works on data projects that spans multiple technologies.
• Owns design, data models, development, and timelines for delivery of data visualization dashboard pulling data from data warehouse (Snowflake) or other sources.
• Interacts closely with matrixed cross-functional teams (business and IT) to secure alignment.
• Provide guidance to junior staff on data model design, BI tool best practices, and code review.
• Other duties and responsibilities as assigned.

What Does Ciena Expect of You?

• Initiative – you’re a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.
• A customer first mentality – what’s important to the customer is also important to you.
• Agility – you are readily able to manage competing and ever-changing priorities and maintain a balanced and methodical approach to problem solving.

• Communication expertise – you possess the ability to tailor your message and ideas to the audience to ensure understanding and consensus.
• The flexibility to work independently and as part of a broader team – you thrive in a team environment, are comfortable working independently, and know how to get things done in a virtual environment.
• Relationship builder – with a proven ability to influence, you’re able to quickly develop trusted connections and get work done through others.

The Must Haves:

• Bachelor’s degree in computer science, Accounting, Finance, Economics, Statistics, or a relevant field.
• Excellent understanding of business concepts, data analysis, and the ability to effectively communicate and translate stakeholder requirements into delivery plans.
• Minimum of 7 years of experience in building robust data models, dashboards, and reports using analytical tools such as Power BI and Looker, with a focus on promoting self-serve analytics.
• Strong knowledge of Snowflake SQL and DBT ETL is highly advantageous.
• Deep understanding of data governance and management principles, with a strong emphasis on documentation and scalability across cross-functional teams.
• Proven project management skills and the ability to work independently, prioritize workloads, and manage multiple responsibilities and deadlines.
• Strong problem-solving skills, a team player mentality, customer focus, and the ability to collaborate and think critically are essential.

Assets:

• Approach to solving problems, effective communication, and ownership.
• Agile mindset and good understanding of MVP / iterative development is desired.

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