Country
United States of America
Job Family
Operations
We show the world what people want.
Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.
We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.
Job Description
The Research Associate position on the Digital Research Operations team at MRI-Simmons offers a unique opportunity to assist on a wide variety of digital syndicated survey operations tasks, for current high-profile studies as well as for exciting experimental research projects. Strong detail-orientation, logic/critical thinking skills, and comfort with digital/online survey environments are critical. We are looking for someone who is willing and eager to learn, and then will proactively take it upon themselves to become the "expert" at what they do.
As the Research Associate, you will have following key accountabilities:
Perform extensive quality control testing, systems troubleshooting, and data validations for various digital surveys, survey systems, and devices/software
Update/create survey and system quality control testing protocols
Perform field production tasks daily (e.g., daily digital systems/study audits to identify vendor/system/respondent issues, process undeliverable and respondent data changes, etc.)
Assist with troubleshooting as needed and work with management to implement fixes/resolutions
Generate/deliver daily counts, progress reports, issue analyses and survey data requests for studies in field
Update/maintain fielding documentation and materials (e.g., digital survey programming, fielding schedules, fielding process documentation)
Organize and follow up on outstanding JIRA tickets with the Development team
Help with any other additional tasks within the Digital Research Operations team as required
Now that we have introduced you to the position of Research Associate, what skills, qualifications, and experience should you have?
1-2 years of experience working for a market research provider and/or with digital surveys/system testing is a plus
Strong written and oral communication skills
Analytical, logical, and strong critical thinking skills
Detail-oriented and organized, with excellent project management skills
Demonstrated curiosity or self-starter mindset
Bilingual (English & Spanish) is preferred but not required
Proficient with Microsoft Office (Word, Excel, PowerPoint); Jira and Power BI experience is a plus
Basic HTML or other programming language skills is a plus
BA/BS in Psychology, Social Sciences, Business, Math, Market Research, Marketing, and other disciplines considered.
What We Offer
401K Match
Medical/ Vision/ Dental Insurance
Work life balance- Hybrid or Remote schedule
11 paid corporate Holidays
Life / Pet Insurance
Supplier Discounts/ Plum Benefits partnership
Salary commensurate with experience, annual base salary range: $60,000-$65,000
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are not responsible for any fee related to unsolicited resumes from 3rd party staffing and recruiting agencies (whether submitted through this website or sent directly to employees) unless a written agreement is in place between the agency and GfK (“Company”) and an authorized Company representative makes a written request to the agency to assist with this requisition. Similarly, no fee will be paid for candidates who apply and claim to be represented by an agency. Any unsolicited resumes, CVs, or other candidate information submitted by an agency will become the property of GfK, and no fee will be paid in the event such candidate is hired.
We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential.
We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.
We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.
Learn more about how we are driving diversity and inclusion in everything we do on: https://www.gfk.com/about-gfk/diversity-and-inclusion
At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.
We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.
Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!
