Channel Manager (High Risk Focused)

Signature Payments- Remote

Who we are:

Signature Payments, a wholly owned subsidiary of North American Bancard, provides payment technology solutions for merchants across industries, from small businesses and high-risk merchants to multinational retailers and technology partners. With a focus on delivering leading-edge customizable technology with a personal touch, Signature Payments is a trusted partner offering custom payments solutions to fit the way their clients do business.

Job Summary:
Signature Payments is looking for a Channel Manager to join our growing team. The Channel Manager is responsible for building the high risk channel of Signature Payments and increasing sales referral accounts through building excellent customer relations with new partners and existing contacts and resources.  This position works with a specific portfolio of partners and merchants who provide a higher value to the Signature Payments’ integrated partner program model.  Specific tasks include outbound call campaigns, using a CRM, and working well with platform teams.

What you'll do:

• Assertive outbound calls to high value dealers and help them position Signature at the merchant level.
• Develop add-on business and new product adoption with existing accounts.
• Develop and maintain positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
• Negotiate pricing and terms with partners and referrals to encourage the close of the sale.
• Working closely with Marketing and Sales Leadership to develop go-to market sales strategy for specific sales channel, including trade show and trade organization sponsorships.
• Focus on selling into high-risk verticals such as firearms, specialty lending/debt repayment, adult, gaming/gambling, etc.

What we need from you:

• High school diploma or equivalent.
• At least 3 years customer service and sales experience required, preferably within the Payment Processing Industry.
• Successful history building new reseller relationships within an existing reseller base.
• Knowledge of operations, commissions, software, technical support and I.T. processes.
• Ability to apply creative, aggressive, and persistent selling techniques to confidently recruit/convert a specific channel type.
• Experience working as a SME in a given high-risk sales channel

Additional Information:
Direct Reports:  none
Travel Requirements:  20%

What we offer:

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:

• Medical, Dental, & Vision Coverage

• Flexible Paid Time Off

• 401(k) + Match

• Education Assistance

• Paid Maternity & Paternity Leave

• Mental Health Support & Well-Being Program

• Company-funded Lifestyle Spending Account

At North American Bancard, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.

To learn more about North American Bancard and our family of companies, visit our website: https://www.northamericanbancard.com/company/our-companies

#SIG