Compliance Officer

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team in Melbourne or Geelong, you’ll help make a positive impact on someone’s life every day. You’ll feel great satisfaction knowing your talent and hard work has a purpose. Utilise your technical or specialist workers compensation knowledge and take the next step in your career.

The purpose of the Compliance Officer role is to assist the team to complete its assurance and reporting functions and contribute to business performance and efficiency, by championing a continuous improvement focus in the implementation of, and adherence to, quality compliance systems and standards, robust risk and mitigation strategies, and optimal governance practices business wide.

Leverage your experience in workers compensation to inform and educate others, manage queries and issues through to resolution. Work with the wider business by making appropriate recommendations to improve business outcomes, improve procedures and identify improvement opportunities that drive efficiency and support change efforts.

This will be permanent, full time position based in the Melbourne or Geelong office, with flexibility to work from home.

YOUR RESPONSIBILITIES

• Use technical or specialist knowledge to inform and educate others, manage queries and issues through to resolution
• Plan, prepare, execute and report on audits and other ad hoc reviews.
• Assist in the preparation and execution of audits by external auditors
• Make appropriate recommendations to improve business outcomes, improve procedures and identify improvement opportunities that drive efficiency and support change efforts
• Assist in developing recommendations and procedures to ensure compliance requirements are met, risks are managed and remuneration maximised
• Assist in the provision of feedback of audit outcomes and remedial actions to relevant staff

ABOUT YOU

• Knowledge of the Victorian Workers Compensation scheme, legislation and policies
• Good understanding of WorkSafe systems, or the ability to develop knowledge quickly
• Strong organisational and time management skills and the ability to follow set protocols
• High level of resilience and a willingness to hold complex conversations
• Excellent analytical and problem-solving skills
• Strong personal responsibility ideals and superior customer service skills

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:
•    A vibrant, collaborative innovative team culture
•    Flexibility with opportunity to WFH when you are fully trained in your role.
•    A corporate wellbeing program with discounted health insurance and gym membership
•    Access to discounts at over 350 retailers through our Rewards Hub program
•    Entitlement to an annual tenure and performance-based recognition reward
•    Comprehensive learning and development support
•    Companywide events to celebrate success.
•    Quarterly Reward and Recognition Awards
•    Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.