Associate Director Project Management Office

Position Summary

The Associate Director, PMO oversees the project management process including team leadership, tracking and monitoring, portfolio prioritization, risk & issue management, communication and quality controls. The PMO Associate Director should have a proven track record of successful project delivery, an ability to improve project management practices and substantial team leadership experience with a focus on team development.

Essential Functions

• Provides servant leadership support for PMO.
• Provides coaching and performance evaluations for direct reports.
• Serve in a program manager role for key University initiatives, as needed.
• Foster a culture of collaboration and effective communication across business partners, PMO, stakeholders, and executive sponsors.
• Continuous development of project management best practices, methodologies, and standardized processes to drive consistency and efficiency across projects.
• Drive continuous improvement initiatives to enhance project delivery, resource allocation, and overall PMO performance.
• Directly support demand management process.
• Directly support governance and steering committee mechanisms by providing supplemental documentation.
• Lead the planning and implementation of projects.
• Develop full scale project plans refining as necessary to meet changing needs and requirements.
• Manage project budget and resources where appropriate.
• Constantly monitor and report on progress of assigned projects to all stakeholders at all levels across the organization.
• Present reports defining project progress, problems, and solutions.
• Ensure system analysis, decision rules, training, documentation, and communications are built into all projects.
• Apply significant knowledge of industry trends and developments to improve performance.
• Participate in risk management.
• Oversee coordination of personnel and resources required to successfully complete projects.
• Track project deliverables using identified tools.
• Implement and manage project changes and interventions to achieve outputs.
• Develop project evaluations and assessment of results.
• Communicate with all participants to follow-up that documentation is submitted in a timely manner.
• Consistently deliver high-quality service.
• Other duties as assigned.

Supervisory Responsibilities:  

This position has direct supervisory responsibilities of Lead, Project Managers, Technical Project Managers, and Project Coordinators

Requirements:

Education & Experience:

• Experience working in a team-oriented, collaborative environment
• Experience in higher education preferred
• Experience working in a technology-driven enterprise preferred
• Preferred Certifications: PMP, PMI-ACP, CSM, SA, and ITIL
• 5+ years of project management experience required. 
• 3+ years supervisory, management, and relationship-building skills
• Bachelor’s degree required
• Master’s degree, preferred
• All skills, abilities and education will be considered for minimum qualifications

Competencies/Technical/Functional Skills:

• Knowledge of project management software, such as MS Project, WorkFront, Amplify, Jira, and others
• Ability to participate as an active team member of the team and organization and work toward a common goal. Contributes fully to the team effort and plays an integral part in the smooth running of teams without necessarily taking the lead.
• Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.
• Actively seeks to influence, build effective relationships, and gain alignment with peers, functional partners and/or external partners to accomplish business objectives. 
• Experience with managing team members, and coaching.
• Ability to participate as an active team member of the team and organization and work toward a common goal. Contributes fully to the team effort and plays an integral part in the smooth running of teams without necessarily taking the lead.
• Actively seeks to influence, build effective relationships, and gain alignment with peers, functional partners and/or external partners to accomplish business objectives. 
• Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs/processes.  Ability to generate and/or recognize imaginative or creative solutions that generate successful outcomes.
• Strong knowledge, principles and practices of office management/systems within a higher education environment, preferred. Demonstrates an understanding of underlying organizational issues.
• Intermediate use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook.
• Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple projects, deadlines and frequently changing priorities.
• Ability to drive towards achieving measurable and challenging goals to support organizational success.
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals of constituencies in a diverse community. Demonstrates the ability to focus on achieving results consistent with the organization’s objectives. As a leader, develops goals based on the organization’s vision, mission, strategic goals and objectives.
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals of constituencies in a diverse community.

Location: Remote

Travel:  Some may be required from time to time for larger projects and/or team meetings.

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Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies.  Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family.  For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.

Compensation Range:

National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.

National University offers an opportunity to work in an innovative environment that supports diversity.

National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.