Cardiopulmonary Sales Training Manager

Join us today and make a difference in people's lives!
 

LivaNova is a global leader in cardiovascular systems, committed to providing comprehensive perfusion solutions and customer support through continuous training and education. We are excited to be launching our next generation heart lung machine and are currently looking to add Sales Trainer to our team.  The Cardiopulmonary Sales Trainer will play a critical role in the launch of the Essenz Perfusion System, as we embark on a #NewEraOfPerfusion, as well as support the comprehensive suite of LivaNova perfusion products.

Why join LivaNova’s clinical cardiopulmonary team?  You can play a major role in improving the lives of patients and their families.  We have an environment where you are empowered and encouraged to challenge the status quo and help shape the future of sales education and support.  You will also be a team, with decades of experience in this industry, who are looking forward to both guiding you as well as learning from you.  Help us make a difference — join us in transforming patient lives with health innovation that matters.

RESPONSIBILITY AND AUTHORITY

This position is responsible for development and facilitation of sales training plans and programs to the organization’s sales trainees and personnel.  Responsibilities include including the curriculum, material, execution of the training, contacting/scheduling internal or outside lecturers, as well as responsibilities on the full scope of Learning & Development.  This role includes project management, development and auditing trainings, execution of programs, development of new program design and support for external/customer training resources.

PRIMARY ACTIVITIES

• Responsible for identification of ongoing training needs, curriculum development and pull through for an experienced Cardiopulmonary sales team across the US and Canada.

• Strategically design and execute training courses for current and new product launches, including Account Executives and Regional Managers to LivaNova.

• Successfully lead and educate Account Executives with varying levels of industry experience, based on sound adult learning principles and identified business needs.

• Strategically align course objectives, content, and workshops to deliver on marketing and sales objectives.

• Collaborate with product managers, marketing leadership, and clinical specialists to incorporate new products, messaging and content into programs and courses.

• Deliver effective facilitation, presentation, and coaching skills throughout training initiatives, providing constructive feedback to participants and managers as necessary.

• Perform training needs assessments in partnership with the leadership team and create targeted training programs to meet identified business needs.

• Responsible for training new members of Cardiopulmonary team through a strategically designed and executed training course, including new Account Executives and new Regional Managers to LivaNova.

• Maintain knowledge and understanding of trends and changes in healthcare and perfusion.

• Model compliance throughout all activities and interactions.

• Maintain and track training documentation, ensuring records are complete.

• Develop and mentor Field Sales Trainers and any potential sales training support colleague.

• Drive ongoing learning needs analysis, design, scripting, development, assessment, implementation and evaluation of training materials to ensure alignment with business strategy

• Manage training budget

• Develop, design and facilitate training programs and materials for new and existing sales representatives that strengthen LivaNova's sales strategy

• Manage IST (initial sales training) program courses for all new sales, marketing, case management and field clinical hires as needed.

• Manage, implement and facilitate training programs to include product and IMPACT sales effectiveness

• Conduct customer visit onsite or vis field rides to obtain a better understanding of our sales process; incorporate knowledge into ongoing training programs

• Monitor training initiatives to ensure they result in desired performance enhancements and increase operational efficiencies. Measure effectiveness of training processes and ensures standardization of training processes.

• Serve and lead cross functional collaborations with Sales and Marketing to jointly develop product positioning/messaging

• Collaborate with sales management team to develop, design and implement product specific training curriculum and materials

• Develop and implement ongoing tools

• Collaborate with Compliance Officer to ensure compliance into all aspects of sales training.

• Manage vendor relations when applicable

• Perform other duties as may be required by management.

TRAVEL REQUIREMENTS

• This position may require moderate business travel of 20% or more of the time.

• This is a remote position

MINIMUM REQUIREMENTS AND QUALIFICATIONS

• BA or BS in business, adult education, or medical related field.

• 2+ years of experience in a national sales training department with experience in curriculum development and delivery is required.

• Experience in sales coaching and sales development with current and new team members.

• Medical device or pharmaceutical industry experience is required in sales or training (both preferred).

• Experience and proven track record in sales.

• Demonstrated, strong knowledge of training systems management, strategic planning, needs assessment, measurement and cost benefit analysis is required.

• Proven ability to understand business strategy; and translate it into learning solutions that support the company’s business goals.

• Strong facilitation and platform skills.

• Excellent written and verbal communication skills.

• The minimum requirements, skills and qualifications contained in this job description outline the core functions and requirements of the position and do not constitute an exhaustive listing of activities, duties, or responsibilities that may be required of or assigned to an employee in this position at the Company’s discretion. Further, the ability to meet the minimum requirements and/or possession of the stated skills and qualifications do not imply or establish that an individual will be employed in this position.  

DESIRED SKILLS AND QUALIFICATIONS

• 5 + years of experience as a successful sales representative selling pharmaceuticals or medical equipment.

• Understanding of the competencies of medical or pharmaceutical sales representative and able to teach desired competencies.

• Strong clinical background.

• Successful experience in delivering educational training in an adult learning environment.

Pay Transparency: A reasonable estimate of the annual base salary for this position is $120,000- $140,000 + discretionary annual bonus. Pay ranges may vary by location.

Our commitment to Diversity & Inclusion:

LivaNova values equality and celebrates diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination.

Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate’s sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.

Notice to third party agencies:

Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Beware of Job Scams:

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as LivaNova recruiters or employees. The scammers may attempt to solicit confidential, personal information, such as a social security number, or your financial information. LivaNova will never ask for fees prior/during/after the application process, nor will we ask for banking details or personal financial information in return for the assurance of employment. If you are concerned that an offer of employment might be a scam or that the recruiter is not legitimate, please verify by searching for “See Open Jobs” on https://www.livanova.com/en-us/careers, and check that all recruitment emails come from an @livanova.com email address.