Lead Release Train Engineer

Job Description:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

We are seeking a dynamic and experienced Lead Release Train Engineer to join our team in Middletown, NJ. The successful candidate will play a pivotal role in supporting our End-to-End Incident Management ART. This is a unique opportunity to lead and guide multiple Agile Release Trains (ARTs) within a SAFe organization, driving alignment, efficiency, and innovation.

End-to-End Incident Management (EEIM) ART is one the very first release train launch in our network organization. Leveraging artificial intelligence, it facilitates the generation of insights and actions in near real-time that reduce the average time required for repairs, decreases the volume of customer inquiries, and minimizes the need for dispatches, all contributing to an enhanced customer experience.

We are supporting tool development for:

• End-to-End Incident Management (EEIM)

  • EEIM - AI

  • Kepler_SSOT

• Network Outage Management (NOM)

Responsibilities:

• Lead and guide multiple Agile Release Trains (ARTs) in accordance with SAFe principles, ensuring alignment across teams and optimizing the flow of value.

• Serve as a servant leader and coach, fostering a culture of trust, transparency, and continuous improvement across the ART.

• Facilitate key ART-level events, including PI Planning, Inspect & Adapt, ART Sync, and Scrum of Scrums.

• Collaborate with a wide range of stakeholders—including product and solution management, architects, and engineers—to ensure strategic and execution alignment.

• Manage risks, remove impediments, and track metrics to enhance workflow efficiency and minimize waste.

• Coach leaders, teams, and Scrum Masters in Lean-Agile practices, reinforcing a growth mindset.

• Drive continuous improvement in PI Planning and other SAFe events, leveraging insights and feedback.

Qualifications:

• 5 - 8 years’ experience.

• Extensive experience as a Release Train Engineer or in a leadership role within an Agile environment.

• Deep understanding of the Scaled Agile Framework (SAFe) principles and practices.

• Exceptional facilitation, communication, and collaboration skills.

• Proven ability to coach and mentor leaders, teams, and Scrum Masters.

• Experience in leading and managing multiple Agile Release Trains (ARTs) simultaneously.

• Strong analytical, problem-solving, and decision-making capabilities.

• Certifications highly desirable: SAFe Release Train Engineer (RTE), SAFe Scrum Master, SAFe Product Owner/Product Manager.

• Familiarity with AT&T Field Technician tools (e.g., AOTS, Atlas, Edge, Ruby, Diagnose as a Service) is preferred.

Our Lead Release Train Engineer, earn between $143,800 - $215,800 annually.  Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined.

Ready to #transformdigital with us?  Apply now!

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.