Director of Compliance

Since 2018, Wisp has been on a mission to put healthcare back in patients’ hands. We connect patients with hassle-free sexual + reproductive care online, with discreet and convenient treatment that saves them time, money, and stress. Our goal is to empower everyone to make the decisions about their health that are right for them. We’ve scaled quickly, serving patients across the nation and becoming part of the WELL Health family—and now we want you.

We are a growing, fully-remote team in the United States looking for collaborators who are committed to our mission, passionate about results, eager to build something amazing, and excited to have high levels of ownership, accountability, and personal growth.

We are currently looking for a Compliance Director to join our team in growing and maturing our compliance program. The Compliance Director will work closely with our Clinical Operations, Information Technology, and Marketing teams to ensure our systems and processes adhere to telehealth compliance regulations in the United States.  This includes producing risk assessments, coordinating audits, owning policy and documentation, and working closely with executive leadership to distill best practices throughout our entire organization. 

What You’ll Do

• Own the overall compliance roadmap and strategy, working with executive leadership to chart the course for HIPAA, ISO, CCPA, and CPOM compliance 

• Lead company-wide compliance and risk management activities by guiding risk identification and assessment to protect the business, improve operational excellence, and mitigate risk exposure

• Engage with state and federal regulatory bodies to ascertain, interpret, and address regulatory changes, particularly in areas related to HIPAA, patient privacy, Telehealth, pharmacy, and diagnostics

• Manage relationships with internal and external legal and compliance advisors to support and conduct regular audits, and assessments, evaluating compliance with company policies, care quality control programs, regulations, and laws

• Maintain inventory of active privacy investigations to make determinations according to CCPA et al 

• Produce regular reporting on governance and risk for executive management and Wisp’s board of directors

This Role Could Be A Good Fit For You If…  

• You have at least 8+ years of experience working in telehealth or telehealth adjacent companies defining and owning compliance programs.  You’ve developed some legal chops, whether working in law or being in a role that was legal-adjacent. 

• You’ve managed small teams for at least 1 year, supporting the career growth of analyst level talent and scaling a program appropriately

• You have been key owner for audit efforts, helping teams prepare for HIPAA, SOC2, or HI-TRUST audits and guiding the remediation efforts afterwards

• You’re confident planning and guiding change management for organizations to adapt and evolve their compliance best practices

• You are well-versed in state privacy laws and have experience guiding companies on interpreting and executing on the nuances of each state

• You have worked in start-up environments before; you understand the balance of working quickly while ensuring compliance

• You’ve owned vendor management and are comfortable 

• You’ve worked with a range of tools like OneTrust, Drata, or other compliance platforms.

What We Bring To You

• A fully remote environment, including a monthly Wi-Fi allowance to support our remote-first environment.

• $500 Work Better Stipend so you can have the optimal work-from-home set-up.

• DeskPass membership to empower you to work where you thrive best and connect with other team members across the U.S. and Canada.

• Uncapped Time Off to recharge–and we track to ensure employees are taking at least 20 days off per year.

• Talkspace membership to provide you with immediate mental healthcare access and guidance.

• Flexible Fridays where there are no company meetings or mandatory work obligations.

• Our $1,000/year Learning Stipend to enable your professional growth and development.

• 100% monthly premium coverage for Health, Vision, and Dental insurance for you and your dependents.

• 3% 401(k) match, dollar for dollar, that vests your first day (read: no waiting period).

Visa sponsorship or transfer is not available for this position at present. Must be authorized to work in the country this requisition states.

Wisp is an equal-opportunity employer. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients.

If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in sexual and reproductive healthcare, join us!