Health Information Operations Manager

Datavant is a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. We are a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners.

By joining Datavant today, you’re stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We hire for three traits: we want people who are smart, nice, and get things done. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs. 

We are looking for a Health Information Operations Manager that will be the tip of the spear for our service offering. Our ideal candidate is passionate and capable in 3 core areas: Operations, Account Management, and People Leadership. What does this look like? You can thrive within a production-based environment, you are passionate about delighting our clients and exceeding expectations, and you are energized about investing yourself into a frontline team that is committed to fulfilling our mission of connecting the healthcare ecosystem with relevant and timely data to improve patient outcomes.  

You will: 

• Be the primary Account Manager to our customers
• Mentor hourly staff and supervisor team for further professional development 
• Responsible for P&L management ($4M+)
• Oversee the safeguarding of patient records and ensuring compliance with HIPAA standards   
• Own the management of patient health records
• Participates in project teams and committees to advance operational strategies and initiatives
• Lead continuous improvement efforts to better business results    

What you will bring to the table:  

• 2+ years of Health Information Management (HIM) related experience  
• 2+ years experience in leading employees and processes 
• Bachelor’s Degree in Business Administration or equivalent experience
• Experience in a healthcare environment   
• Passion for identifying process improvements and providing solutions   
• Coordination experience with site management on complex issues   
• Knowledge, experience and/or training in accurate data entry, office equipment and procedures 
• Provider Care Solution experience 
• ROI (Release of Information) exposure   
• Openness to travel up to 30% of the time to multiple sites based on the needs of the region  

Bonus points if: 

• Prior ROI management experience.  
• RHIT or RHIA Credentials 
• MHA or HIM related degree   

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. 

Even though this is a remote role, you may need to travel onsite. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.  

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.  

We’re building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated salary range for this role is $76,000-100,000. 

This is an onsite/field-based position and resides in and around the Hartford, CT area. Applicants must reside in the region or must be willing to travel to the region and be onsite *20-50% of the time.  

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be anonymous and used to help us identify areas of improvement in our recruitment process. (We can only see aggregate responses, not individual responses. In fact, we aren’t even able to see if you’ve responded or not.) Responding is your choice and it will not be used in any way in our hiring process.