Offer summary
Qualifications:
Experience in building global enablement programs, Strong background in training or enablement (5+ years), Cybersecurity knowledge preferred.
Key responsabilities:
- Develop and execute training programs for Abnormal customers and CS team
- Create user-friendly content, monitor effectiveness, and drive customer adoption
- Manage CS and customer training programs, update materials, and track completion rates
- Work with Subject Matter Experts on content development, maintain up-to-date product training
- Collaborate with stakeholders, analyze feedback, optimize enablement programs