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Senior Program Coordinator

76% Flex
Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
Kentucky (USA), Massachusetts (USA)

Offer summary

Key responsabilities:

  • Custodian of historical student records
  • Maintain, prepare and access records
  • Serve as primary contact for electronic transcript service
  • Generate statistics and trend information
  • Resolve registration tasks and requests
Resource Logistics Inc. logo
Resource Logistics Inc. SME https://www.resource-logistics.com/
201 - 500 Employees
See more Resource Logistics Inc. offers

Job description

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THIS IS FULLY REMOTE


The Sr. Program Coordinator for operations is the custodian of *** historical student records. In this capacity, the Sr. Program Coordinator maintains, prepares records for on-site and off-site storage, and accesses microfilmed and paper-based historical student records as necessary to respond to requests. The Sr. Program Coordinator is the primary point of contact with the electronic transcript vendor service for transcripts, resolving any issues or discrepancies in personally identifiable information, and auditing final records to produce an official transcript. The Sr. Program Coordinator generates statistics and trend information pertaining to student requests for transcripts in order to transfer. The coordinator is an active member of the academic operations team. In this role, the Sr. Program Coordinator has advanced training and experience to resolve duplicate identification numbers, register courses with sophisticated program codes, and adjusting student records. The Sr. Program Coordinator collaborates with Combined Enrollment Services to complete the more complex registration tasks and requests from students and academic Clients. This position is fully remote.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Soft Skills

  • Customer Service
  • Attention to Detail
  • Organizational Skills
  • Problem Solving
  • Team Collaboration

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