Offer summary
Qualifications:
1 year customer service experience, High school diploma or GED.Key responsabilities:
- Address customer inquiries via phone, email, and chat
- Manage inbound calls and identify customers' needs
Music lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build upcoming concerts in schools, churches, and community groups. Join us and help keep our communities filled with song as you support customers who appreciate a helpful attitude and enthusiasm for music. You will support them on the phone and through email and chat.
Qualifications
Responsibilities
*Note: Management reserves the right to assign or reassign functions and responsibilities to this job description at any time.
Required Skills/Abilities
Pay & Benefits
Equipment Provided Option - Equipment will be shipped to you.
The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job. Click here to read the full description.
NOT YOUR ORDINARY CALL CENTERᵀᴹ
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