Offer summary
Key responsabilities:
- Support document creation and editing
- Manage customer orders and inquiries
- Handle administrative tasks for smooth operations
- Learn new tools and technologies
- Facilitate team communication and collaboration
• Assist in document preparation, vetting, editing, and formatting to ensure high-quality standards.
• Create customer order rolls and manifest deliveries exported through the ordering platform. Handle courier bookings as required.
• Respond to order enquiries via email, assist customers with follow-ups on delayed deliveries and provide ETA updates.
• Perform any administrative task required by management to facilitate smooth business operations.
• Adapt and learn new tools and technologies as needed, including courier portals, CRM systems, Excel, and ordering platforms.
• Serve as a liaison between team members, clients, and external partners. Facilitate communication through email, chat, and virtual meetings, maintaining an organized system for tracking and responding to inquiries.
• Prioritize and manage tasks to ensure deadlines are met.
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