Location: Ireland (Remote)
Salary: Competitive + Benefits + Bonus
Permanent
Full time (37 hours per week)
PayCheck Plus is seeking a Client Payroll Team Lead to join our business. Reporting into the Operations Manager you will be responsible for leading and managing the Managed Payroll Team (Irish and UK) at different levels in their payroll careers.
This role will also be responsible for evaluating current systems and internal practices. With an expectation to develop and recommend policies and procedures to ensure payroll is processed accurately and efficiently in a timely and compliant manner for our customers.
Responsibilities
Support the Managed Payroll Team in communicating with their client base and setting fees for additional payroll requirements.
Support the Managed and Lite Payroll Teams with technical queries pertinent to Engage, IT and payroll issues and liaise with relevant vendors
Continue to work with the Leadership Team to roll out enhancements and modifications
Work with the Quality and Continuous Improvement Manager to ensure the Managed Payroll Team are working to ISO 9001, 27001 and 27701 standards.
Assist the Quality & Continuous Improvement Manager as required to ensure compliance and control risk within the payroll processes.
Regular review of documentation to ensure compliance with regulatory requirements and assist the Quality & Continuous Improvement Manager with the payroll inspections, as needed
Support the Managed Payroll Team with NPS action plan for detractor and passive clients
Support the Managed Payroll Team to keep the At Risk Register accurate and up to date
Supporting the Managed Payroll Team to onboard new clients to include liaising with clients and ensuring expectations are managed and adequate resources are allocated.
Prepare and monitor payroll processing schedule for all Managed Payroll Team members
Process a number of payrolls each month to validate system integrity and keep up to date on system, legislative and regulatory requirements.
Knowledge and Experience
Experience leading and managing a team of payroll processors
Exposure and understanding to current Irish payroll practices
Payroll qualification desirable
Strong team management skills
Be an effective communicator who is persuasive, encouraging and motivating
Good planning, organisation and time management skills
Technically competent with various software programs such as Word, Excel, PowerPoint etc.
Please note:
We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore, we recommend you apply as soon as possible.