Senior QA Engineer

QA Excellence and Global Influence: A Winning Combination

Quality assurance is the bedrock of success in the global outsourcing industry, where precision and reliability reign supreme. As a Senior QA Engineer, you'll embrace this ethos, navigating complex software landscapes with finesse and ensuring each product meets impeccable standards. This role catapults your career into a global arena without leaving the country, offering unparalleled exposure to international projects and collaborative opportunities with diverse teams. You'll spearhead critical initiatives, from defining meticulous testing protocols to executing comprehensive quality assessments, all aimed at delivering flawless software solutions. Join a team dedicated to excellence and innovation, where your expertise in performance management, test automation, and strategic QA leadership will make a transformative impact. Elevate your professional journey with continuous learning, mentorship, and the chance to influence the future of global outsourcing. Seize this opportunity to redefine quality standards and advance your career in an industry poised for exponential growth.

Performance Management & Reporting

• Define quality standards and metrics for the current project/product.
  
• Work with all stakeholders to review, close, and agree upon quality metrics.
  
• Monitor and report on the progress of testing activities.
  
• Provide meaningful metrics and reports on test coverage, test results, and defect trends.
  

Test Management

• Develop and execute test plans, test cases, and test scripts.
  
• Define testing strategies, including manual and automated testing approaches.
  
• Conduct functional, regression, compatibility performance, and system testing.
  
• Execute automated test scripts and analyze results.
  
• Identify, isolate, and document defects with clear and concise steps to reproduce.
  

Quality Management

• Create and maintain test cases/test scripts/test scenarios and execute them.
  
• Conduct functional, usability, regression, stress, and full-cycle testing of software systems.
  
• Coordinate with SMs, POs, BAs, CMs, and Scrum teams to ensure all software builds meet QE standards.
  
• Assist Software Engineers in isolating, investigating, and identifying root causes by tracking results of different scenarios and preconditions through logs and other references.
  
• Collaborate with business analysts and software engineers in requirement discussions and provide feedback from a testability perspective.
  
• Recommend improvements in software to enhance user experience.
  
• Enforce defect management procedures within project teams.
  
• Ensure project team compliance with testing processes and best practices.
  
• Provide testing effort assessments such as identification of test phases, level of effort, and duration of testing activities.
  
• Participate in strategic planning and process improvement initiatives of Quality Engineering group.
  
• Contribute to the overall vision of the Empower Teams Platform.
  
• Accountable for Quality Automation planning and testing of applications for assigned projects.
  
• Develop and maintain automated scripts for all product testing.
  
• Develop manual and automated test cases/scripts.
  

Automation

• Design, implement, and maintain automated test scripts using industry-standard tools.
  
• Identify opportunities for test automation and contribute to continuous improvement of the automation framework.
  

Project Management

• Define project scope, timelines, resource allocation, success measures, and other necessary reporting requirements for each project undertaken.
  
• Manage project budget and expenses.
  
• Collaborate with internal and external stakeholders in gathering project requirements.
  
• Ensure team compliance with set software development methodologies and best practices.
  

Stakeholder Management

• Identify and engage key internal and external stakeholders to better understand their needs and expectations related to software development initiatives.
  
• Maintain effective communication channels with stakeholders and keep them informed on new information regarding processes and software development updates.
  
• Proactively address stakeholder issues and concerns to help build positive relationships and satisfaction with the Development Team at all times.
  
• Collaborate with cross-functional teams, including developers, product managers, and scrum master, to understand requirements and ensure effective testing coverage.
  
• Provide input into project timelines and deliverables based on testing efforts.
  

Technical Leadership

• Mentor and guide junior QA team members.
  
• Provide technical leadership and expertise in QA best practices.
  

Other Responsibilities:

• Perform any administrative or non-administrative duties as assigned by any of the Company’s representatives from time to time through direct written order or verbal assignment.
  

Requirements

Harness Qualities That Define Top-tier Professionalism

• Bachelor's degree or at least 5 years of relevant work experience.
  
• Advanced proficiency in Microsoft Excel; hands-on experience in building dashboards via Excel; working knowledge of data visualization tools preferred.
  
• Good written and verbal communication skills; ability to multitask and must be able to initiate, lead, and work under minimal supervision.
  
• Strong attention to detail and accuracy.
  
• Continuous improvement mindset; comfortable challenging the status quo and demonstrated ability to work in a fast-paced and changing environment.
  
• Automation experience required.
  

Benefits

Reap the Fruits of Benefits

• HMO coverage upon regularization
  
• Competitive Package
  
• Day Shift work schedule
  
• Hybrid work arrangement
  
• Prime office locations
  
• Standard government and Emapta benefits
  
• Total of 20 annual leaves to be used at your discretion
  
• Fun engagement activities for employees
  
• Mentorship and exposure to global leaders and teams
  
• Upskilling through Emapta Academy
  
• Career growth opportunities
  
• Diverse and supportive work environment
  

Why We Stand Out Among the Rest!:

Join Emapta, a company recognized as one of the 'Best Places to Work for in Asia' by HR Asia and 'The Philippines’ Best Employers for 2023.' Our culture of care and empathy, reflected in our 50/50 gender ratio, ensures you'll feel like part of the family from day one. We're dedicated to nurturing talent and providing the tools for your success. Be part of a squad of dream chasers and world changers, showcasing Filipino talent to the world. With 18 strategically located offices and over 720 clients, you'll have the opportunity to make a positive impact daily, whether you prefer office-based or work-from-home options. Join us for a 100% virtual recruitment process and let's make magic together!

“Working in Emapta not only provides you the certainty of working with a well-established organisation which nurtures the careers of almost 7,400+ team members – it also places you in direct relationships with some of the world’s leading and most innovative companies.”

Tim Vorbach, CEO

#EmaptaExperience