Fleet Supervisor

About the Fleet Supervisor Role:

As a Fleet Supervisor (internal job title will be ‘On Site Representative’), you will be responsible for coordinating the operations of the distribution fleet. In addition, you’ll also be responsible for the efficient and effective coordination, loading, sorting and preparation of stock to be forwarded. You will act as the key point of contact for customers and stakeholders, providing them excellent customer service and managing queries.

In a nutshell, you’ll spend most of your time engaging with the drivers, ensuring that they’re running on time, and using their devices/scanning etc., whilst also engaging with the customer investigating issues, and actioning accordingly.

What you’ll do (duties/responsibilities including/not limited to):

• Ensure all deliveries are collected and delivered within dedicated timeframes
• Ensure any delays or deviations are communicated as soon as possible to the customer
• Ensure all vehicles are compliant with load restraint and all or COR responsibilities
• Accurately manage pallet exchanges and transfers daily to ensure reconciliation
• Work closely with customer staff to develop efficiencies, meet KPI’s and improve customer relations
• Communicate any operational problems to the Operational Services Manager as soon as they are identified

What you’ll bring to the role:

• 2+ years experience in a similar role (as described above). You may also have had experience as an On-Site Representative, and/or allocator, very transferrable skill sets for this position
• Ability to multi-task, prioritise, and work in a fast-paced/pressurised environment
• Exceptional delegation skills, and the ability to communicate clearly and concisely
• A ‘continuous improvement’ mindset, with great attention to detail

Please note hours – Monday to Friday, 5am – 1.30pm. An element of flexibility will be required on occasions.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.