CPT-6608 Receptionist Virtual Assistant at 20four7VA

IMPORTANT NOTE: If you have already passed the 20four7VA Recruitment Process after the Final Interview, or you have been hired by a 20four7VA Client before, make sure that you are applying via the 20four7VA Team Portal, for faster processing of your application. You will be logging in using your 20four7VA email address. If you have just logged in to the Team Portal, please continue reviewing the Job Description below.

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CPT-6608 Receptionist Virtual Assistant

REQUIRED SERVICE: Business Support VA
REQUESTED EXPERIENCE TIER LEVEL: Advanced (Tier 4)
MIN. HOURS/WEEK: 20hrs/wk
SHIFT TIME ZONE: Australian Central Time Zone
SHIFT HOURS: 7am to 11am ACST
SHIFT DAYS:  Monday-Friday
Number of VAs:    1

PREFERENCES
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Neutral English
REGION PREFERENCES: None

Responsibilities

• Answering Calls and Taking Details: Respond to incoming phone calls, greet callers, and collect necessary information.
• Reminding client on dates: To follow up with quotes, keeping the client organised
• CRM Management: Maintain client's customer relationship management (CRM) system, update client records, and manage communication.
• Email Management: Handle email correspondence, organize messages, and prioritize urgent matters.
• Calendar Management: Coordinate appointments, meetings, and schedules.

Qualifications

• Pleasant Personality: As a customer-facing role, a friendly and professional demeanor is essential.
• Multitasking Skills: Ability to handle multiple tasks efficiently.
• Flexibility: Be open to working in shifts if required.

Software Knowledge

• Xero: Familiarity with Xero accounting software is a plus.
• 3CX: Knowledge of 3CX phone system is advantageous.
• CRM: Pipedrive

Client industry: Construction

Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.

What we offer:

• Competitive rates
• Weekly payments
• Annual rate increase (based on performance)
• Paid time off
• Paid holidays
• Various open roles are available
• Free training and upskilling
• Constant support and guidance from managers and mentors
• Clear schedules and guidelines
• A vibrant community always ready to support you
• And more!