Business Systems Analyst

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

JOB DESCRIPTION

• Responsible for testing and piloting new product integration requests for preferred, approved and no-preferred product integrations.
• Partners with Customer Success team to track property technology trends and customer requests.
• Assist Enterprise Customer Experience teams, resource teams and clients with establishing minimum viability for new products.
• Conducts detailed needs assessments for proposing systems and/or business solutions by communicating with senior business leaders, team members, and others, and researching technology and systems options that align with the Company’s technology and systems needs and strategies.
• Attends and participates in presenting goals, roadmaps and metrics related to Property Management Software to the organization.
• Tests, manages, and documents approved/denied status of integrations and implementations with internal Property Management Software.
• Ensures project parameters are documented, kept current and communicated regularly to the project stakeholders.
• Owns tasks on projects related to implementation or enhancement of Property Management Software.
• Develops effective communication templates and engaging presentations.
• Prioritize Property Management Software integrations and product implementations projects to meet everchanging needs of the Company.
• Interfacing with stakeholders and service providers, ensuring services are designed to meet their agreed service levels and targets.
• Taking full responsibility for the design aspects of all stages of the lifecycle of integrations and implementations, including investigation, analysis, specification, design, development, construction, testing, transition and operation.
• Leads data gathering of business requirements to understand and document current state workflows, and evaluate information in alignment with project objectives.

Knowledge, Skills, Abilities:

• Project management, SCRUM Master Certification preferred
• Knowledge of property management software - Yardi, RealPage and Entrata
• High degree of proficiency in Microsoft products such as but not limited to Word, Excel, PowerPoint, SharePoint, Forms and database management programs to complete required reports and communication materials
• Experience designing statistically valid experiments to test and prove hypotheses
• Experience or interest in agile product development/testing, design thinking

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The salary range for this position is $60,000 - $85,000

COMPENSATION & BENEFITS

Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.

Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.

Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.

Robust Benefits Offered for Full-time Team Members:

• Medical, Dental, Vision, Life

• 401(k) with Company Match (eligibility required) 

• Short-term & Long-term Disability

• Critical Illness/Accident/Hospital Indemnity Plans

• Employee Assistance Program

• Generous Paid Time Off: Time off benefits include vacation, holidays, personal days, and sick time and parental leave

For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

CLOSING DATE