Junior Account Manager

Are you data-driven and customer-centric?

Do you enjoy building solid customer relationships resulting in growth?

Join us in shaping a more just world.

About Us

LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities.

About the Role

You will be responsible for acquiring, retaining, and growing revenue, from software sales within a client account. You will drive to build relationships at senior decision-maker level within legal firms. You will work successfully in a testing and commercially driven sales environment.

Responsibilities

• Understanding the clients own strategic direction and recommending how our solutions can help them achieve their goals
• Finding pain points and presenting back your recommendations that will drive results
• Building relationships at a senior-level to drive the clients best use of our solutions
• Delivering against the target number and overall business delivers against its growth targets
• Taking ownership of your customers retention and growth of their maintenance and support lines
• Collaborating with other Account Managers to ensure we are working as efficiently and effectively
• Contributing to the escalation processes requiring cross-functional effort to support key clients

Requirements

• Have a commercial background with an appreciation of customer drivers and success criteria
• Display excellent customer interaction skills, and demonstrable ability to establish credibility within the market
• Demonstrate consistent focus on ensuring that the customer perspective is the driving force behind business decisions
• Have the ability to communicate product and service value and ‘story’ to customer facing teams
• Be able to operate from high-level articulation of customer value to detailed delivery of key requirements
• Experience within the legal or technology market and an understanding of the dynamics that are driving change
• Have problem-solving approach to help deliver on each client’s unique strategy
• Be able to travel on an occasional basis

Work in a way that works for you

We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees

Working with Us

LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace.

Working for you

We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

- Comprehensive, multi-carrier health plan benefits
- Disability insurance
- Dependent care and commuter spending accounts
- Life and accident insurance
- Retirement benefits (salary investment plan/employer stock purchase plan)
- Modern family benefits, including adoption and surrogacy

About our Team

LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We’re one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful.

LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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